Marketing An Online Business? Step #1 – Create Credibility

Credibility… Believability… Proof…

You need more of it. That’s what everyone says… There are even entire books written on how to get it… Courses too!

But you know what I say? It’s this:  Boosting your credibility is necessary but, it’s always much easier if you…

IMPROVE YOUR SUBSTANCE

So… please… keep focusing on making your products or services better.  Make it as great as you can.  Strive ever and ever to… create more value for both your prospects and clients.

What’s that?  You say you are already doing that?  And you’re not getting all the notoriety and recognition you deserve? And it’s costing you sales and profits daily?  And you want me to tell you how you can fix it?  RIGHT NOW?

OK, OK, don’t be so pushy!

Today we’re going to drill down into all the particulars of proof.  How to best leverage it to enhance your believability and credibility.

First, I want to share an incredible gem Dan Kennedy shared with me.  Pay careful attention, because  this one is a…

GAME CHANGER!

You see, most marketers think there’s only 1 level of proof.  But they’re wrong.

There are, in fact, three levels of proof.  Here they are:

  1. Proof you can do it
  2. Proof you can help others to do it
  3. Proof you can help someone worse off than your prospects do it

Now, obviously, all three are important.

But don’t you know, it’s the third type that is often the most difficult to get… and the most explosive in generating blockbuster sales.

Here’s why:  Low self-esteem is epidemic.  So even when you prove you can do it, and you’ve helped others do it too… you’re prospect may not believe you can help them do it.

Why?  Because they believe they’re…

BEYOND HOPE

And that, my friend, will stifle your sales more than you might imagine.

Up till now, you could often rely on testimonials to plug this leak in your sales.

But thanks to our good friends at the FTC that’s all changing.  And so for today I’m going to share a plethora of ways to establish more proof.

Consider it a smorgasbord of vehicles to pick and choose from.  And while you might not use all of them in any one campaign… the more you do use the more bullet-proof your positioning will be.

And, more importantly, your prospects will have…

CONFIDENCE YOU CAN SOLVE
THEIR PROBLEMS!!!

Capiche?

OK, then let’s get down to it…

Yesterday, we talked about looking at your life experience as stackable proof points in your own abilities.  You can read all about it here…

Leveraging Your Strengths.. And Proof… TO EXPLODE YOUR SALES!

Now, let’s take this many steps further…

#1
The Powerful Demonstration

What It Is: An over-the-top demonstration that proves beyond a shadow of a doubt that either you’ve honed your chops to perfection, or your product is capable of making magic happen.  I wrote about this in my blog post about Billy Mays.  And when done correctly it’s MUCH more powerful than a sleuth of testimonials.

In fact, just this past Wednesday during my weekly BGS (Business Growth System) coaching call – I advised my client, Howard, how to leverage this technique in his course on outsourcing.

I told him to take a task or activity that most people find difficult, time-consuming and expensive.  Then create a 2-3 minute video that shows him getting it done through outsourcing for pennies on the dollar.  I told him if he did that for a few of the biggest time-sucking activities and business boosting activities he would have hordes of new clients buying his stuff.

Why It’s Powerful: Prospects discount and distrust testimonials more and more each day.  But show them how you can magically solve one of their pressing problems in a way that makes them say WOW and you’ve got them.

Why?  Because the prospect can see themselves solving their problem or getting the result as easily as you’ve just shown.  So they see themselves creating the same result in the same way.  And this is powerful stuff.

You’ve made what they (previously) thought as difficult – as something easily done.  And who doesn’t want that?

Example: Dan Kennedy wrote an amazing example of this in his latest NO B.S. Info-Marketing Newsletter (always a great read by the way).

Dan mentioned a sales trainer who sold courses on how to cold-call to get appointments.  The trainer would sit on stage with a phone (amplified so the whole audience could hear) and have audience members pick people at random out of the white pages.  He’d then call them stone-cold and get the appointments.

Man-oh-man!  Do you see how powerful that is?  To me, that’s 10x more powerful than a few people in the audience standing up and saying what great results they’ve gotten from his course.

In fact, If I were in the audience and I had to cold-call, I’d be rushing to the back of the room to buy his course ASAP.

#2
Results In Advance

What It Is: This distinction comes from Frank Kern. And it’s a doozy.  Here’s the concept – let’s say your prospects have to achieve 10 sub-goals to reach their main goal… Then in your free content you help them take that first step, and achieve their first sub-goal.

So, let’s say your prospects want to make money online by having a massive list of prospects and sending them offers. In this case, if your prospects were wet-behind-the-ears, step one would be helping them get a website up with a squeeze page.

Why It’s Powerful: The power of momentum is a magical thing.  We’ve all experienced it.

When you taste initial success, your belief you’ll achieve your goal skyrockets… and you redouble your efforts.

It’s like when you first go on a diet, and the next time you weigh yourself you’re 5 lbs. lighter!  You think “IT’S WORKING!” and you find it easier to stick to your diet that day because of the perceived progress you are making.

And of course, if you’re the person that’s responsible for giving your prospects their initial win… then you’re the person that will lead them to the promise land.  And they’ll buy your products and services because they’ve gotten a taste of what you can do for them.

Example: When we relaunched our GPS (Guided Profit System) – we shot a one hour video where I taught the importance of isolating your constraint and then gave a quick exercise on how to locate it.

As soon as prospects did the exercise – they finally saw what was really holding them back.  And they were hooked. They saw first-hand how powerful identifying and eliminating constraints could be.

#3
Marquee Clients

What It Is: blah – You’ve seen consultants do this for years… listing all the big companies they’ve consulted for.  And the reason they still do it… because it works.

I became “The Guru to The Gurus” because  I’ve coached many of today’s top Internet marketers.  And I don’t think it’s too surprising the incredible number of clients I got because of it.

Think about it:  You’re on Guru X’s list – you’re impressed with his success and his knowledge.  Then you find out he had a coach when he first started out – one that helped him get incredible results.

Wouldn’t you immediately seek that very same coach out?  Of course you would.

Why It’s Powerful: With the right marquee clients, prospects naturally assume if it’s good enough for them… it’s good enough for me.  Especially when the prospect aspires to get the same results of those marquee clients.

You probably heard that old saying “No one ever got fired for buying IBM” – just take that sentence to it’s natural conclusion and you’ve got the point.

Example: Nowadays I no longer stress all the gurus I previously coached.  Instead I stress the fact that I’ve worked with or taught Google, Microsoft, Yahoo, Agora, Motley Fool, The Street, etc…

The reason:  for the past 2 years or so I really went after more corporate clients… I knew the gurus I coached weren’t the sort of marquee clients I needed for the prospects I was aiming at.

Now that I am back, many of the gurus I used to coach are now seen as THE COMMON ENEMY – some rightfully so.  So I’ve distanced myself – and I’m creating a new set of tomorrow’s biggest gurus (who are ethical and honest) in my current programs.  For example Alex Jeffreys, and many more.

#4
Track Record

What It Is: An impressive array of previous accomplishments.  In investments it’s about picking winner after winner… In health it might be the first to expose effective alternative approaches… In my business, Strategic Profits, it’s the results we’ve achieved ourselves.

One of my mentors, Michael Masterson, built a 100+ million dollar company in his 30′s, and a totally different 350+ million dollar company in his 50′s.  Is there any wonder why advice from Michael is valued more than from others who haven’t achieved his level of success?  I think not.

Why It’s Powerful: A great track record shows:  you’re a step ahead of everyone else… you’ve got a high success rate… and… you do it consistently!

Who doesn’t want to be around success like that?  Ultimately you want to be the “go-to” person in your field for your prospects and clients – and one of the easiest ways to be that person is to advertise your successes.

Example: I gave you some of my own examples in yesterday’s post – so no need to go over them again here.

#5
Powerful Association

What It Is: If you associate with powerful people then it’s assumed you’re powerful… if you associate with great marketers then it’s assumed you’re a great marketer… if you associate with the rich and famous then it’s assumed you’re rich and famous too… and so on.

Also, when you partner with big name players, often times their credibility extends to you.  In fact, even when you interview enough thought-leaders you’re seen as a thought leader.  (More about this in a minute.)

How To Do It: If I was just starting out in a niche – this is one of the tactics I would immediately leverage.

I’d create a blog… begin posting… then head over to Amazon and buy the most popular books in my niche.  I’d read them, and then approach the authors to interview them about their books.

Almost every author is willing to be interviewed about their books – and when you ask insightful questions (proving that you’ve actually read their books) a friendship is likely to develop.

I’d post the interviews as soon as I did them.  And when I had enough of them I’d put them all in a free report – with a snazzy introduction and conclusion from me.  Whamo… instant credibility by association.

Why its powerful: It’s simply human nature to assume that if those people (whoever those people are) seem to think you are worthy then so will I.  Of course, this works the other way too – associate with sleazy people and people will think you’re sleazy.  In fact, if I knew now what some of my guru clients were going to be doing after I coached them… I would have declined coaching them.

Example: This past year my credibility skyrocketed because of The League of Extraordinary Minds.  I got to associate myself with Stephen Covey, Robert Cialdini, Dan Ariely, Al Ries, Jack Trout, Jay Conrad Levinson, Julie Morgenstern, Marshall Goldsmith, Ori Brafman, Michael Gerber, Herb Cohen, Sergio Zyman, Spencer Johnson, John Kotter, etc…

And before that I’ve interviewed famous authors like Dan Ariely (Predictably Irrational), Robert Cialdini (Influence), Joseph Jaffe (Join the Conversation),  David Meerman Scott (The New Rules Of Marketing And PR) for the blog about their books.

In fact, I’ve got a doozy of an interview arranged for you next week!  I can’t wait to share it with you.

#6
Unique Mechanism

What It Is: Gene Schwartz went through a very thorough explanation of this in his book:  Breakthrough Advertising.  I also wrote about how Billy May’s used it in the blog post I wrote about him (if you haven’t read that post – you need to asap).

Here’s the gist of it:  A mechanism is a new way, unique method, new system, or approach to getting the benefit your prospects desire.

Why It’s Powerful: Having a new way to achieve a result makes getting the result more believable to all your prospects who already tried other approaches.  So there’s an immediate increase in the believability of your promise.

Example: Like I said, I give you plenty of examples in the Billy Mays Post (so, read up).  But here’s another one from my personal history.  When you look at what I did with The Internet Business Manifesto and The Missing Chapter – one way to look at it is… I created a new mechanism (knowing how to build and run a business) to succeeding online.  And for many who had struggled this seemed like a new, different and better approach to succeeding.  Get it?

Wait…

EGADS… I’M LATE!

Where does the time go?

I’ve got lots more examples to tell you about too – but they’ll have to wait until tomorrow.  Sorry.

I also wanted to show you how to better leverage these too!  Like I did with #5-Powerful Associations.

So, if you want to help your fellow readers out, feel free to give some advice on how you might leverage any of these.

Here’s what I already have on my list:

  • The Sinatra Test
  • Displays Of Knowledge (real articles, blog posts,etc..)
  • Research + Studies
  • Media Mentions
  • Case Histories
  • Credible Certifications
  • Displays Of Honesty & Integrity
  • Awards
  • Personal Endorsement Of YOU

OK – Before I go…

***********************************************************************************

I’ve got 2 quick questions for you…

  1. Which one of these do you plan on using first?
  2. What am I missing on my list?

***********************************************************************************

And thanks to all of you who’ve been commenting – sometimes it feels like I’m pulling teeth here (LOL)!

Oh yeah, don’t forget to tweet this too!

To higher profits and beyond,

Rich Schefren

*********************************UPDATE*********************************

THIS POST IS CONTINUED HERE:

Create Credibility… Boost Believability… Pile On The Proof! (part 2)

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Comments:
  • Oliver

    Hi Rich,

    I’m starting out with Powerful Demonstration, Results in Advance and Unique Mechanism and then build upon that.

    I don’t know what to say… I skipped the last 2 or 3 posts because I can’t keep up with you, lol. I got so much from the first couple of posts (and the comments, too!) that I just had to tune out for a “second”.

    I feel like I’m being pulled back into “consume mode” because I just want to drink up every word I hear from you. I made a special bookmark folder so I don’t forget to come back to these posts at a later time.

  • Phil

    Dear James ;-)

    You are on the money.

    “One accurate measurement is worth 1,000 expert opinions”

    P.S. I was specifically talking about the Strengths Mastery Advantage sales page that I clicked through to at the bottom of the email. The email headline on the other hand (“I just don’t believe your marketing claims Philip”) I also thought was pretty effective and did get my attention/click.

  • http://www.bfreetomorrow.com Kris

    Thank Rich
    Another great post, So much to consume so little time to do it in, Loved the Billy Mays Tribute, You two would have smashed it. I liked Kerrys comment on low self-esteem, I would really like to help people become more positive in their outlook and prospects of achieving their dreams. Many years ago a very dear friend (old school marketer) who has joined Billy told me most people dont understand that “You are where you want to be”.
    When you understand that then you can move forward, Has something to do with constraints I think,maybe.
    Best take away Give people confidence that you can actually help them.
    Starting with displays of knowledge,

    Many Thanks Rich
    PS Recieved email from Stephen P he must like your constraints ideology as well :-)

  • http://www.ChrisBrisson.com Chris Brisson

    Fantastic post… posts like this get so excited. In the PE (you’ll know) you gave me a ways back goes over this. I’ve devoured it at least 25 times.

    Believability is critical to “breaking through” with your marketing.

    Some great examples of a powerful demonstration would be the old Timex commercials, “Takes a lickin’ and keeps on tickin.” Shamwow, SlapChop, and for software developers there’s nothing better than just demo’ing the software on video.

    Some guys who break through the proof is: Robert Allen (No Money Down story), Bill Phillips (BodyForLife Challenge), Ed Dale (30DC).

    Great post Rich!!

    Chris

  • http://www.rockstarlifestyledesign.com Greg Rollett

    Hey Rich,

    Great stuff in this little burst of posts. One thing we have been using for proof is Twitter. We have a good following for one of our niche businesses and always get people either:

    ReTweeting our stuff (social proof that people like our posts, materials, etc)
    Telling their users how cool the stuff we are doing is
    Telling people to go to our sites to check out our courses, videos, etc

    This works wonders for us in so many ways, it is instant social proof and also a way for us to grab unsolicited testimonials. Whenever we do a teleseminar, webinar, etc we tell people to talk about us on Twitter, ask questions and say hello with a specific hashtag – then after the call we go and get some screenshots of all the conversations. This is a huge one for us!

    Great stuff as usual Rich and looking forward to more.

  • http://www.PhysioDigest.com david

    Hello Rich

    why does your own beloved Harvard or the Mayo Clinic not need testimonials? Has their “authority status” surpassed any need of endorsement, are they operating on a deeper level of proof or working in a totally separate sphere that small scale marketers could not expect to replicate?

    David

  • Pingback: Create Credibility… Boost Believability… Pile On The Proof! (part 2) | Internet Marketing

  • http://americanbusinessconcepts.net Ray Anderson

    Hi Rich,

    Your blog post today validated a lesson I learned last year about working with “frenemies, a term I learned from Claudia White, whitesandsconsulting.com

    For year, I avoided another consulting firm because they occupied “identical” space in my mind. Their Franchisee disarmed me by simply asking. “Why don’t we just talk.”

    In like manner, the League stretched my thinking about “frenemies” as you compiled this huge list of gurus who were more than happy to share their success. With each story, your credibility grew. Thanks for the insights

    Ray

  • waqlter daniels

    I can answer the question about using twitter to gain credibility, which admittedly can be slow. I make it a practice to post material/links that I think is relevant to good business building on twitter. I started with 0 (that’s goose egg) followers, and have slowly picked up numbers. Last I looked, I had 3 sure followers, and a number of casual ones. All the “advertising” I do of the twitter link, is in my sig file. (http://www.twitter.com/FBNgroup) All of the followers have come from posting worthwhile info, and people saying (apparently). “This guy posts good material/links.” Of course this is also a form of “associating my name with known people.” :-)
    As I’ve said in a number of forae (forums for non latin speakers). “I’m happy to promote those that are good at what they do. I’m not diminished by helping others be (more) successful.” In business, if I help someone become successful, or more so, they remember that. Plus, if someone remembers that I suggested someone/something that they liked, I look good as well. Your rule of association works very well, in both directions as you say.
    I also agree that some IM Gurus have “lost their way.” They’ve spent so much time “monetizing” their lists that they’ve lost sight of the real customers. Their customers are no longer people to help, but sheep to be shorn. Which as you’ve pointed out, can be hidden for long. You (Rich) stay top mof my list to read and pass on, because you believe in helping, and haven’t lost your focus.

  • walter daniels

    AAAAGGGGhhhh. I meant to say can’t be hidden, not can. :-(

  • http://maddiction.com Maddi

    I’ve been a silent reader of this Blog for sometime. Started coming here during League of Extraordinary Minds. Excellent post like always. Only this time I felt like sharing it and thought digging it would be easy as just log in through facebook account and click digg. It turned out be more then that and since I didn’t wanna leave it like that I went ahead and took the liberty of actually writing a description for this post to submit the digg. [hope you are okay with it]

    As for the post Rich, I think the list is quite comprehensive and I like the idea of you creating distance with guru’s and going for bigger things ultimately boosting your credibility and skyrocketing your believability. I mean think about it 7 out of 10 gurus are actually squeezing the prospects and when you are the guru of guru’s what a normal pi**d of subscriber will think when things aren’t working out for him… Ah so Rich is the one who teaches them these techniques to juice every penny out of my pocket without me every seeing the light of success…
    I’m sure when you are associated with Google and big names like that… that throws the guru hype out the window and you are seen what you really are.

    Great post Rich and I’ll keep popping here often.

    Cheers.
    Maddi.

  • http://www.strategicprofits.com Rich Schefren

    I REALLY appreciate the DIGG so a big thank you.

    yeah maddi – that’s what i was afraid might happen… that i might get labeled as the original source of lots of these tactics – when in fact, i taught business building and marketing strategy and NOT the sleazy tactics.

    so – i am glad to be blogging again – to make sure my successes of the past don’t come back to haunt me today.

  • http://www.strategicprofits.com Rich Schefren

    glad you got value out of the league of extraordinary minds.

    and cooperation among competitors can be a very good thing.

    in fact, i wrote about that in the final chapter – you should check it out if you haven’t read it.

  • http://www.strategicprofits.com Rich Schefren

    thanks greg – and i am excited to hear how you are using twitter. don’t forget to tweet for me too if it’s relevant (smile).

    i think i’ll be adding a component to my list to discuss it further. thanks for that

  • http://www.strategicprofits.com Rich Schefren

    thanks chris – and your examples are spot on – you actually gave me another idea. so thanks for that too.

  • http://www.strategicprofits.com Rich Schefren

    thanks kris – and i agree about displays of knowledge.

    i just wrote that one up in today’s post – you can check it out here:

    http://www.strategicprofits.com/blog/create-credibility-boost-believability-pile-on-the-proof-part-2/

  • http://www.strategicprofits.com Rich Schefren

    ooo… i’m honored… i’ve got real estate in your bookmarks! thank you very much!

    glad you are back oliver – and it’s ok to take a break now and then.

  • http://www.strategicprofits.com Rich Schefren

    thanks graeme – you just gave me another idea to add to my list – it’s getting longer and longer. it’s exciting!

    so, i’ll be answering your question in an upcoming post in this series – and it will be more complete than i can do here.

  • http://www.strategicprofits.com Rich Schefren

    interested to hear about what you do on the display’s of knowledge…

    i wrote about it today – here:

    http://www.strategicprofits.com/blog/create-credibility-boost-believability-pile-on-the-proof-part-2/

  • http://www.strategicprofits.com Rich Schefren

    wow! thanks victoria – i’m glad you got a lot out of it!

  • http://www.strategicprofits.com Rich Schefren

    if you’re really interested in isolating your strengths we have a program for that called strength’s mastery – it get’s rave reviews and it’s well priced… check it out…

    http://www.strategicprofits.com/sma/

  • http://www.strategicprofits.com Rich Schefren

    cool jonathan – now i get it… to me that’s a form of results in advance – but i totally agree on it’s power. thanks for the clarification

  • walter daniels

    What I am using is a combination of association and personal experience. On Twitter, I put links to good business building info, which says that I can spot it, and associates me with the people producing it. The book I’m trying to scrape up money to start selling, uses the “How I did it.” It also referrences by association in that I have a number of “resources” that point them to people/companies that I consider worthwhile. My hope is to help kickstart them on the learning curve. Just like you are doing.
    Where many of the so called Gurus go wrong, is thinking/acting like they alone can teach everything you need to know. No one person/method is perfect, by itself. It requires other ways of seeing, in your case the comments here, to fill in the blanks. To do otherwise, is to hold a mirror in front of your face, and try to describe a far off landscape. By hearing, and paying attention to, what others say, you can more fully communicate. We’re telling you what isn’t clear, or that we want to know more about. Thus, helping to refine your teaching methods, and our knowledge.
    As always, what I take away is twofold. The knowledge of how to communicate more effectively, and ways I can establish my credibility. I may not use just one way, but several, or even combinations of them to establish my own credibility. Your teaching the basic forms, gives us the power to put them to work for us. In the same way that understanding the basics of any subject allow you to construct greater ideas.

  • http://www.ryannickelco.com Ryan Nickel

    Rich,

    This was such a delightful post to read and refreshing. #5 Associations is a huge one that I’m going to go out and use immediately. I find your content SO valuable.

    The Sinatra Test is a great tool as well. I learned that from you when I read your post on Billy Mays.

    For those that haven’t read it yet, it’s the principle that if you have a high profile success story, you need to share it. You need to do it because the “if you can do it ‘there’, then you can do it anywhere”, even with your target audience. It plays perfectly into what Dan Kennedy was saying about 3 levels of proof.

    Wow, I’m going to have to re-read this post again. Thank you…Ryan

  • http://marketing-strategy-management.com Ken

    These represent a nice assortment of ideas. I imagine over time that most, if not all, can be employed with success.

    I’m personally toying with a modified version of the unique approach. I say modified because it’s really grounded in the work of Harvard Business School professor Michael Porter. It’s an adaption of something he originated — but re-purposed.

  • walter daniels

    I’m having to rewritre an extensive comment, because my network went down, just as I tried to send it. So, I may be a little less organized this time around. :-(
    One of the credibility building tools I use is “second degree” association. I don’t have finances to “hang out” with people like you in person, or hire you, but I do post a lot of value on twitter. 99% of what I send out there, are posts like yours, the LoEM webinars, etc. Since I don’t have a “list” to build traffic there, the following I have came from word of mouth. If you want, by association, which can be more powerful than many realize.
    Last night, I was listening to a webinar on contiuity, by Ryan Lee, and something occurred to me. What with the way that the FTC is cracking down on testimonials and the way continuity charges are done, plus the way Google is changing the way “affiliate” markets are done, there may be a tidal wave of change coming. Implicit in your ways of building credibility is being honest.
    Now, when you ask “what have I missed?,” I think about that idea. When I had my last business, and website, the CoE (code of Ethics) was a link away on every page. Even though I don’t have a site yet, I have another one written out. It’s still not in a final form, but all it takes is some organizing.
    I wrote it before I had a site, because that may be the new standard. Someone willing to “break the rules,” and say. “I try to be bluntly honest, and here’s how I expect to be held to it.” Not because others are by and large dishonest, but because they try to see how close they can get, without crossing over. Now, I have no problem with making money, I do have a problem with how far I’m willing to go to make it.
    Every person that coaches/mentors/whatever small businesses, has what I see as the same problem. They all want to believe that we are driven to be as big a business as possible. The truth is that I don’t care if I have business with $300K profit, or $300M profit. Although there is a business that could be that big. I’d like to be part of a group running a modern recreation of an Irish village ca. 1200. For myself, money is a means to an end. Once I have enough, some is put away as a reserve, and the rest goes to charities. IOW, I don’t have the “typical” drive to see how big I can get. Actually, I see getting too big, as a handicap for my business. Anyone can learn my “system,” such as it is. That’s why I wrote the book I want to sell. The difference is getting people to look outside the standard boxes, and use them differently.
    BTW, if you want a copy of my new CoE, I’ll send it to you.

  • David

    The best thing I like about your company and your style is that what you guys deliver for free is better than most guru’s paid content.

    It’s so easy to shove words like
    THIS IS THE FORMULA FOR ONLINE SUCCESS
    1. Find a profitable Niche
    2. Make a product
    3. Build a List
    4. Deliver the product
    5. CASH CHECKS!

    There I am a freaking guru here is my 10,000 dls course.
    Sad to say this is common online.

    Anyway my point here is that in just this post you gave an excellent way to start through association!
    I am definitely going to put this information to good use as I am coming up with a new product this month.

    Keep up the good work Rich!

  • http://i.am/crazy4chocolate Veronica

    It’s all about Powerful Association for me! I love all of your advice here though, and plan to try putting quite a bit of it into practice as soon as I can :)

  • Michael

    Good job, Rich, just what I needed today. I’ve taken some of your courses and use them as guidelines. However, some days things seem to not really click. When that happens I’m open to some idea or inspiration – beyond what coffee gives me. You blog on Credibility, Believability and Proof was what I needed today. Printed it out and it will be on my desk as a constant reminder. Gracias!

  • http://hillbillydirect.com JeromyS

    This is interesting.

    I have heard of this process being done to test the interest with many different types of product concepts. Info products, software, services, etc. I think this is a great way to get ‘proof’ although I don’t know that it is the same context as what Rich is discussing here. Proof for you, the merchant, but not so much for the customer. Proof for the (prospective) customer is a little tricky I think. I admit that testimonials make a product/service more interesting to me, even though I understand that they may not be “real” testimonials. Now with the new FTC guidelines, a bit of a flag goes up for me when I see a lot of ‘hyped testimonials’. I do like testimonials, but I generally try to find ‘real’ ones (ie forums or feedback on big sites, such as amazon.com).

    What I find interesting is the way some people are beginning to use more “real world” testimonials in their sales copy. Certainly that carries more weight with me. Tell me the product/service has been some benefit, I might believe you, tell me your product/service will solve all my problems and catapult me into success, well I am guessing your selling snake oil. So what this means is that you will have different impact on different people with the proof you try to share. I know the sales guruhs say the hype raises conversions, at least in the short term. Perhaps it does, but what I wonder is, is it possible to keep those high conversions with some sort of proof, but more ‘real’. It seems to me that a more ‘honest’ pitch would build better longevity, so the proof should be real and typical.

    Great posts Rich!

    JeromyS

  • http://www.tom-harvey.com Tom Harvey (Alex Jeffreys Student)

    Rich

    Great article with some really sueful take away techniques. Proof has become all the more important after the FTC changes, but more importantly is something thats is key for the newer marketer to understand and start to build from an early stage as a core building block for their business.
    If you understand the concept and how to develop it then you can work it into your strategies and build it as you go along, which is something that I will definately be doinga s I build my business.
    Thanks as always for the great advice

    Tom

  • http://www.NahyanInc.com Nahyan

    Fantastic post and series.
    Man these aren’t regular blog posts, these are reference material.

    I know I’ll be bookmarking these and coming back whenever necessary.

    Thanks a lot.

  • http://www.DesignSuccessU.com Gail Doby

    Hi Rich,

    Excellent post as always. I’m planning on using #2 as a way to entice people to a free webinar to celebrate our business’s second birthday. They’ll get a free product worth some value that will solve a big problem for them.

    Also, thanks also for promoting the webinar with Clayton…that’s stimulating an entire change in how we are approaching our funnels (we spent two days and totally re-engineered what you taught in the September Founders letter with the new ideas), and we’ve already started implementing. It’s amazing how that just a few little tweaks created this great engagement on our blog and Facebook. Can’t wait to see how the sales are impacted on the relaunch of our flagship product.

    The idea of providing real value that helps people solve their biggest problems is an absolute winner. Pair this with giving to someone without asking in return, and you can accomplish anything.

    I identified a major JV partner and interviewed her in a teleseminar a few weeks ago. We’re giving her a copy of the recording to post on her site with a link back to mine, and we’ll post it on our blog, too.

    I also offered to blog for her. She jumped on it and asked me to write on a regular basis for her (implied endorsement), and the first post was about a key pain point in our market. It is linked back to our primary product. (She gets massive traffic to her site each month.) I can promote my members photos in my blog posts with this juicy information to build credibility and implied endorsement for them, too, and that helps me build my value with my best clients.

    We reposted this same blog post on our blog, and it ties in beautifully with our flagship product.

    One of our affiliates who wasn’t promoting during the last six months asked to send out the same guest blog post to her large list yesterday, and just since Friday afternoon, we’ve added 200 people to our list. We fully expect to double our list within the next month or so with just this one piece of content!

    However, it’s truly not the size of your list that matters. It is the relationship with the list that is the key to our financial success. It’s much easier to convert someone to purchase if they’ve already had great success with your products or services.

    We’re working on increasing the conversions with our current list at the same time we’re using your ninja tactics to systematize. The third part of our strategy? Using yet another one of your ideas…we keep improving what has now been identified as our flagship product and we’re promoting the h— out of it. We’re trying NOT to develop more content right now. (Another one of your strategies…do less…and do it really well).

    The reason I’m sharing these results? Just to reinforce that using a unique application of your ideas allows your readers to build massive credibility quickly. Just a few of your free ideas have created great momentum within the last two weeks for us.

    And guess what else, you’re brilliant because this encourages us to share our success on your blog and you don’t even have to ask for a testimonial. Sneaky, Rich.

    The big challenge for all of us? Keeping up with the ideas that you share so freely and getting them into action immediately. To the commenters who are overwhelmed and sitting on the sidelines…just pick one of Rich’s ideas that you think will give you the greatest leverage, and you’ll make great progress.

    It takes less fuel to drive faster in a car that’s already in motion.

    PS – I’ve joked for the last few months that I want to achieve world domination in my niche (I can’t remember the cartoon about this), and the way to do it is to build a tribe of raving fans and let them do the tooting for you. One day when I’m not so busy, I’ll take your Maven course, too. I’m really having a great time learning from you. Thanks for all you do! From one of your biggest fans!

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  • http://www.askjamesholmes.com James Holmes

    Rich – This is an excellent post and what I like most about it is that your advice is immediately actionable. I believe that the same rules apply to product creation, list building and every other aspect of your business – first, walk the walk and prove you know what you are doing by creating real results. Secondly, alway seek first to add value and then monrtization!

    So, I think your order 1-2-3 is on target.

    From an integrity standpoint, I would say never experiment while you teach, only teach others what you have been able to prove results and seek to create duplication of your successful actions. If you do this your products will be of high value to your clients.

    I am looking forward to your entire series.

    James

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  • http://www.write2profitonline.com/ Andy

    Yes! Great post, and very inspirational, as usual. It all goes to prove that effective marketing is really about how understanding human nature (recognising problems, desires, wants and needs, providing a solution that works – and showing proof that it works!) is still the key to success! It’s the same as it always has been – and always will be.

    I’m also looking forward to the entire series, and putting your advice into practice, on providing the best service we can for writers and small business owners – on our Write2Profit Website.

    Andy