-
- Jan 31 2008
- 102 Comments
-
This is certainly not the easiest blog post to write…but it’s probably one of the more interesting ones.
I won’t beat around the bush… yesterday the stars and the moon converged in a very unusual way.
Visualize this: Jay Abraham is in his war room in Los Angeles... and I am sitting in Strategic Profits Command-Central in Florida... and we’re both chomping at the bit… ready to wage battle…primed for performance greatness... notes in hand... red bull to the left of me... b-12 to the right of me… my staff poised for red alert… and then the fateful hand on the clock read 8:30 Pm est. (5:30 Jay’s time)… and all hell broke loose!
So here’s Jay lunging at his phone…I am doing the same in a parallel universe 3,000 miles away…we’re dialing feverishly and anxiously…the phone number and pass code…and then…NOTHING HAPPENS…we can’t get on…our first inclination was to scream at our assistants for giving us both the wrong number.
But thank god, calmer heads prevailed. Instead we called the private support line of the conference bridge we use... to figure out what-in-the-world was going on.
Turns out there's a few snitches amongst us… but we are the instigators. It appears we have too great a following worldwide….we created too big of an interest in the subject… and far to many people tried to call in at the same time…some people must have shared the call-in-code… we had 2,816 registered but 6,352 called in, now normally this wouldn’t cause any concern...but obviously we weren't expecting that number... so we didn't reserve enough lines.
Candidly we’ve never had anything remotely similar happen before.
In all candor many of our colleagues infer that their lines overloaded but THIS REALLY, HONESTLY happened last night to us and to you.
Ironically, our first inclination was to get mad at the teleconference company - -but it turns out their quite mad at us because we must’ve taken down their entire network right smack in the middle of their peak time.
Now the plot thickens…
So here’s Jay and I shocked and disoriented trying to figure out what happened, stumbling around like a punch drunk boxer ready to go into the ring and do our thing…we’ve been training three whole days…but we have nobody to deliver our message to.
After a ½ hour of fact finding… we figured out what had happened and made an executive decision for you…first, we let you down (not purposely…but functionally)…next we postponed a day (again with your best interests at heart)…now the entire teleconference system goes down…and instead of looking like marketing mavens…we look like two marketing stooges that can’t teleconference straight.
Here’s what we decided to do and why…when the conference bridge came back “up” 45 minutes later Jay and I decided to go ahead record the presentation we wanted to do for you live.
Now, a point of reference is necessary. Originally we planned to do a ton of interaction with you on the call throughout the two-hour process.
So we “improvised” which turned out to be a very interesting experience for us both.
First the good news… the content we shared in that recorded call is killer…seriously…it exceeds and transcends anything anyone has shared on a teleconference for no charge on marketing both online or off
A brash-sounding statement, perhaps. But a true and provable statement nonetheless.
Judge for yourself. Here is the actual chronology of the content we shared on the recorded call we prepared for YOU last night:
- How a former postal worker used "Counter Programming" and other Maven-Marketing-Tactics (MMT) to take his company from $300,000 to $500,000,000...
- The Outcast, The Prodigy, The Wizrd plus 21 other unique characters you can take as your own (of course it must be congruent with who you are) that'll resonate with almost any market or niche you wish to dominate...
- The secret MMTs that Tony Robbins used to vault to the top of the self-help market...
- The 28 Personality Building Blocks...these are the component parts to making your persona resonate with your marketplace....
- The MMTs that Jay Abraham used to achieve his pre-eminent status as one of the world's best marketers...
- The 28 Personality Building Blocks...these are the component parts to making your persona resonate with your marketplace....
- The 14 Overlapping Principles of Maven Marketing and how you can leverage them...
- Plus a whole lot more...
Seriously we couldn’t make stuff like this up….even if we had the most creative imagination in the world…and we’re pretty creative….but nobody could have imagined what the fate gods invoked on us…and you last night.
Nevertheless…we’re troopers…you have to be when you’re a maven…in fact we could go for weeks with very little food and water…we spit in the eye of adversity…it comes with the maven badge of honor…seriously mavens learn to make the most…not the least out of adversity.
Fast-forward now 4 hours later. You’ll see when you look at this blog post…it's 3:30am (actually I got distracted - a friend called and it's now 6:20) that’s because Jay and I are still hard at work trying to make these lemons lemonade for you.
Bottom line: we created an extraordinarily content rich, one of a kind, two hour long, recorded teleconference presentation you definitely need to hear. It WILL redefine your thinking on where to take your marketing and business focus from now on.
It will explain to you in clear and logical terms why your marketing hasn’t been delivering the results your after. It will provide a surprisingly simple alternative approach to multiply your business successes.
It will give you hope. It will give you clarity. It will move you to extraordinary action…as long as you are tolerant and forgiving of our delivery style.
Seriously, the content is world class…the presentation style needs some work…jay and I… in tandem… are not exactly a well-oiled delivery machine... if you can forgive the fauxpas... if you can accept us stepping on each other occasionally... an occasional misplaced inflection - when we got derailed following our notes – your going to love listening to this call…which brings me finally (and protractedly) to the point of this blog post.
We'll rebroadcast the call (warts and all)
three times todayall weekend … seriously we want you to benefit from the effort we’ve invested to bring this information to you.So if you’ve already registered before (any of the Jay Abraham calls we've hosted this week) we'll be sending out new codes and the times the replay line will be available. And if you haven’t registered we urge you to do so for the following reason…
On the call you’ll be hearing jay and I actually gift you an internationally recognized training program that over a 1,000 people have paid $25,000 a piece to experience. The only way you’ll qualify to receive it without extra charge is if we have a record of your email on file before you listen to the call. You can register for the call right here (You can register by clicking here) (YES - MY TEAM ISN'T HERE SO THE DATES NEED TO BE CHANGED ON THE OPT-IN FORMS)
It’ll all become clear when you get on the call of your choice today
That’s it – but I have to admit this is one of the hardest emails I ever had to write. But being a maven means…biting the bullet…taking it on the chin…and dealing with the tough embarrassing issue…that would cause other grown men to cry
-
- Save / Promote This Post
- If you enjoyed this post, your vote is always highly appreciated!!
-
102 Comments to “Lightning Strikes Twice but We Still Prevailed”
Thanks for explaining what happened Rich.
It sounds like you were victims of you own success but you should have had a quick “sorry” message posted onto this blog to inform people or the problem while you worked on the service recovery and the final solution.
As I promoted the call, I found myself having to apologise this morning on my blog to anyone affected.
I am delighted that you have explained and are making amends. It is certainly important that mavens are seen to “walk the talk”.
I hope that the call is as good as you say. I didn’t hear call 2 that caused call 3 but I thought that the original call 1 (bonus for buying BAP and paying in full) lacked substance.
I don’t understand why you can’t just give people access to download the call - especially BGS/BAP members. It doesn’t seem fair to inconvenience people again when the technology is available to make it easy for them.
Bit of a tease about the $25,000 internationally recognised training program. Sounds great but those people who paid the £$25k will feel pretty sick to hear that it is now being given away free.
Paul Simister
http://www.yourprofitcoachblog.com
Hi Rich,
I live in Spain, so this is coming from someone that stayed up to 3am for the last two nights for this call.
Why? Because I knew it would make me money. The same reason I bought your BAP program and am trying to scrape together the cash to continue with the BGS next month.
Am I disappointed with the last 3 ‘calls?’ Of course, but I’m now remembering the difference you’ve made in my business and my life. You’ve changed everything I’ve been doing and made me a better businessperson, no doubt about it.
So, I would just like to say:
I forgive you.
And I look forward to listening to the call, I’m sure it’s as great as you’re saying.
Perhaps others would like to take the time to reflect on just what Rich (and Jay) have done for them? And then think about the times you haven’t been able to deliver on your promises. Now imagine having those problems in front of thousands of people.
Cut him some slack, ’shit happens.’ And we’ll all live to see another day.
Best Regards,
Craig Dewe
Well, I for one, have absolutely NO time today to listen to a call.
I have my own call, that I cancelled (postponed) last night to attend to tonight, another call of my own this afternoon, and my daily work… so can you please tell us how we can listen to it sometime tomorrow or in the future?
I sent $2650 to you on Sunday, and sat waiting the last 3 nights trying to listen to this, I feel I deserve some other way to get this info, even if I cannot make it today.
FYI, it’s also almost 2:00 PM and I’ve got absolutely no information about the “3 times this will be posted today”. Shouldn’t we have been e-mailed by now?
I really don’t understand any bitching and moaning after the explanation. Rich is undeniably honest, ethical, the maven of mavens. Ditto with Jay. Tech happens and all that jazz. I’m absolutely positive that the info on the call is so great that they don’t want the mp3 floating around online - and after all the work they’ve put into the presentation, I can absolutely guarantee that the info is the best in existence, especially for the price. Go ahead, argue. I dare you…
Yeah, I had to reschedule things. So What? Yeah, it cost me some money. So what? Really, man, the picture is a LOT bigger than a few bucks and a couple of days.
Keep things in perspective here, please! We’re talking about being near the beginning of the next major online explosion (which already began a couple years ago), and there is still plenty of profits to be made from the coming info.
Look, if you’ve sent money for the package - I can absolutely guarantee you that you will get a hell of a lot more value from it than the money you laid out. Even if you have to wait until April! Big Deal. It might seem like a lot now, but when you put the info to use, it won’t.
It’s just always been that way with Jay - the dude ALWAYS overdelivers on EVERY product he has ever sold. ALWAYS. I know because I’ve spent near way up into the 5-figures with him. And it’s always paid in spades.
Jay does not EVER team up with those who are not the best at what they do. Rich IS the best, and Jay knows it. Never in the history of Internet Marketing have two such “mavens” clung together like this, though catastrophe and technical failure, and STILL gone on to create such a gift to their audiences. (Okay, so Frank and Eben are damn close, but they’re not the same market, believe it or not.)…
Enough of my rant against the ranters. Anyone who has any experience with either Jay or Rich knows the level of their integrity, dedication and pure ability to make things go right despite anything that happens. It’s my own opinion that there is absolutely NOTHING to worry about, the info value is FAR more valuable than any “wasted” time or sales - and to the dude who rescheduled his conference calls - Man have you got a whopper of a story to tell now! The rescheduling can be used as a selling point to seal more great relationships and more than make up for any sales lost. Why did you reschedule? Because you care enough about your clientele to make damn sure they get the best info, presented the best way you can, so they can help enhance the lives of others. If you didn’t care so much, you wouldn’t possibly be upset. The point is that you DO care so much. And that is soooo wonderful - and rare online these days.
Rich and Jay are helping to change that rareness. Give ‘em a break, huh? They’re busting their asses for us. I think they’re allowed a couple of goofs, especially considering all they’ve both done for so many people in the world.
Thanks Rich and Jay - I’m REALLY looking forward to the info.
Hey Rich,
I have been registered for all 3 calls and had set time aside for each. I won’t bother to rant on my disappointment. However, I am excited about finally getting to hear the call. But, I was already on your list for the call and was supposed to get a notice of the 3 times it will be available today. I did not get that information. So I came to the blog and registered again. It is now 3 pm EST and no information. Are your systems not functioning?
You know when we are awaiting information like this with baited breath, we just want to be informed. Not knowing is always the worst.
Wayne
So, here I sit, once again on a call…the 3 pm EST call. I’ve been on for 24 minutes and hear nothing but music, still waiting for “the moderator”. If I didn’t really believe in this I would be gone, but determination is waning. Maybe you should just let us download a transcript or an audio file of the call so we can listen on our own time.
great. now I get “for security purposes this call has been terminated.” Please…can you make this available some other way? this is clearly not working.
Hi Rich and All,
I guess Im not the only one having trouble getting access to this information. Its kind of frustrating waitng with no response from you or your staff ( We left 2 voicemails and even called Jay’s Office, who referred us back to your support site, which is not screen reader friendly btw) Not to Rant Rich but what the heck is going on? Are we going to get a chance to hear these calls or not? I dont want to miss out, but I have several other calls today that are at least as important as yours ( one of them is Jay’s )
Not trying to add to your frustration, with all the technical / spousely 
issues. ( I have one of those too) But PLEASE clue us in sometime soon.
My personal opinion, becuase of all the craziness that has happened in the last few days, I think you need to make it downloadable. That should satisfy all of your content starving fans (including myself)
Take Care,
Michael Blaes
To all the moaning minis -its free stuff! Remember…
Rich, I registered after reading your post this morning, but never received an email with the three call times. I registered again (in case I mistyped the first time) and still no email?
Pete, no disrespect meant, but it’s far from “free stuff” at tihs point.
I paid $140.00 for theater tickets that we did not use the night before last, while I listened to all the reasons why they weren’t going to have the call… then I postponed my own call last night, and only God knows how much that cost me.
My time is worth SO much more than money. Make a promise that I change my entire schedule for, then not come through, and you’ve cost me plenty.
Gentlemen,
If there was a Ripley’s Museum for Internet Marketing, you guys would feature prominently. Changes made to accommodate your calls have not been kind to my schedule, and now, having tried to register once again, no email received identifying the three times, one or two of which must be stale by now, no other recourse available to me, no email of apology received last night or this morning. Obliged to track down your blog, which does not provide me with any satisfactory explanation as to why, when I had called in early last night, I’d been told that the access pin was incorrect. Checked for emails over half a dozen times since completing your latest registration form today, lots coming in but nothing from you. I give up.
Over the last month or so I have been following several major launch campaigns. All the marketers trying to outdo each other with free content to pull in customers. At first I was hoping to get as much free stuff out of these launches as possible. There was the fabulous Stomper stuff, loads of excellent videos from Armand Morin and Frank Kern and more. When I started to use some of those samples - note, I used the word samples now and not freebie (oh boy, I’m starting to sound like Armand now) - I started to see some results. These guys really know their stuff, and what else could I learn from them? I was now starting to think of ways to raise a couple grand, and deliberated on which plan I should spend it on. I was spoiled for choice, and ready to spend the money if I could raise it. Well, the time was too short to raise the money, but you bet your bottom Dollar, I will keep subscribed, and impatiently await their next rollout. Without sampling their skill and knowledge, I would never dream of parting with thousands of dollars to buy what may be a pig in a poke, no matter how many testimonials someone writes. And not only did they supply fabulous real content, but they did it in an easily accessible manner. I can go to their pages and view the videos or download some report at a time that suits me. Yes, Armand had live teleconferences, but they could also be listened to on the web, and at any time afterwards. How difficult is it to put an MP3 of something already recorded onto this site? Our time is valuable too. I’ll look out for it in the next day or two, because I have an open mind, and there really might be some great stuff in your BAP but if I can’t sample what this plan is all about, without jumping through burning hoops I’m going to hit that unsubscribe link pretty darn quick, ‘cos I know where I won’t be spending my money.
Hey rich, what I have to say is in no way meant to be insulting. Yet I am obligated to speak the truth in love. Rich my friend, you by your lack of response to your starving market have shown us what not to do when it comes to undersell, over deliver. I mean I can understand having problems, but the least that you should do is shoot out an e-mail, or post on your blog or something! Now I could of course be wrong, but my understanding of maven ship is providing the best possible value to your market. In any case, its no use ranting, in fact I feel obligated to thank you for showing all of us how not to treat future prospects.
Rich, I do not speak this in anger, on the contrary, I just want to offer you something to chew on.
Well, all for now, hopefully we will hear from you soon as to when we your ever loyal readership will gain access to the call.
God bless, Teresa
I agree with those who say, make the call publicly downloadable. If you guys are such gurus at marketing and building a client base, then why are you so desperate to collect contact information by making people “register.” Or, if you feel for some unknown reason that you must make people register, then why not set up an autoresponder that immediately sends a download link. Because scarcity creates a sense of importance? Doesn’t the call have enough value to stand on it’s own without making it difficult to obtain?
Frankly I think your ego is showing when you say, “Visualize this: Jay Abraham is in his war room” and I am sitting in Strategic Profits Command-Central.” War room? Command-Central? Who do you guys think you are? FDR and Churchill??
Preach it, friend, preach it!!!
Greetings,
Can we as men and women extend understanding? Understanding to the gentlemen (Mr. Rich Schrefren and Mr. Jay Abraham) who has spent time preparing the content for the teleseminar and took time away from their families as well as their own personal schedules. I believe that in every thing we do we should get understanding. Remember, we have no control over the powers of nature right? There is one other thing I would like to mention and it is the word that starts with a P as in Patience! There are times when we must display patience for a good work! Now, I did read the post and the explanations that came later, again …patience and understanding. Would it not be great gain for you to have the information or content later than not at all. Once we hear the teleseminar I have no doubt it would be well worth the wait!
Maybe we could just pray and trust that they are ok and the weather conditions get better! Thanks for taking your time to read this and the best for your future!
I do think that with mishaps people should learn to be patient. First of all its free, so there is no reason to say anything negative.
A big part of success is personality and its not just the me, me and me thing.
Hi Rich & Jay
Sorry to hear things failed to happen again, again, again…
I fully expect you guys can and will deliver the goods, but, as you can see from the posts above, it might be worth while being a little better prepared next time, rather than assuming some great guru..er, I mean Maven .. status, only to embarass yourselves in this way. Perhaps ask your wife to comment more often - she seems pretty onto it
I understood the $25000 course will be delivered to us by post. Why else ask for an address? Is that correct, Rich?
Finally, for all the cynics and the many frustrated and inconvenienced people out there, these guys are top-rated entrepreneurs because they have learned to handle setbacks, to take it on the chin when plans don’t eventuate, and to rise to an even higher standard next time.
Let’s give them credit for their successes, along with the grizzles about missed schedules, etc. We’ve all got them. And if we fail in some way when we promise something, how do we handle the inevitable complaints WE get when someone else is inconvenienced? Hmmm…
All the best Rich & Jay
Still Optimistic
Ok I did not receive an email like was told I would about the 3 times to listen to call. I got only an email telling me about one time to listen, the same as last night at 8:30 with the same number and once again could not get onto the call. Why isn’t it in a special place for the business acc. clients to listen to at our own leisure?
I am just curious with all the rants that are being posted on here about the lack of response/communication from Strategic Profits.
As far as I know, this comment board is moderated and so by the very fact that your comment appears on here means someone at Strategic Profits, is reading and approving your posts. And that is a form of communication.
There may have been breakdowns, but I think something is in the works to turn this into a huge win and another excellent lesson in marketing to the observers.
-Brian
I see the subtle change in this posting as the calls have moved from three times on Thursday to three times over Friday, Saturday and Sunday.
Rich I want to hear the call because I am very interested in the home study kit. I have bought the BGS and BAP so please just point me at a download.
I don’t want to keep dancing around and the calls are bound to be at inconvenient times for people based in Europe.
Paul Simister
http://www.yourprofitcoachblog.com
hey all,
rich schefren here.
for those of you who were understanding thank you.
for those of you who weren’t… all i can say is that no matter how inconvenienced you were, and i am truly sorry about that, please understand that both jay and i have spent weeks working on what we call MAVEN MARKETING, and we’ve spent 5 days already on this teleseminar (primarily because we want to provide massive value and partly because of the hiccups mentioned above).
if you can’t understand that both jay’s and my own frustrations, time expenditures, and overall commitment here’s a reality check for you…
we’ve apologized, we’ve explained what happened, and we are making amends. if that’s not good enough for you and you’re unwilling to forgive… then unsubscribe and don’t visit my blog anymore. because it would bother me to give someone like you any amazing free content let alone the content from this call.
brian - we do not moderate this blog, but thanks for understanding
stephen, larkland, sandra, pete, craig, - thanks for understanding
teresa - you’re right - i apologize.
faige, scam hunter, judy, + mikeb - the reason we don’t give mp3s for something like this is quite simple. most people download mp3s and then don’t play them. i know you might find that hard to believe… but that’s because you’re different. how do i know? because you are commenting on the blog and only about 1 out of 100 readers will comment. we’ve tested it numerous times in the past, we released an mp3 - gave listeners a great free download url towards the beginning of the call and less than 5% ever went there…it’s human nature i guess.
nick - as someone whose registered for our course you’ll get the new call + about 100 times more stuff, so have no fear…
wayne, linda - hang in there a little longer, it’s coming (friday afternoon)…
so there you have it guys - it’s 3:29 am… and i am still here working because of the setbacks.
speak soon…
rich
Hey Rich
The Maven concept you have provided has set the agenda for me this year.
MAVEN.
I now know PRECISELY what to do online and offline - even before seeing at your product. This is of incalculable value already.
So the calls messed up?
Pah! I just look upon it as a comedy of errors; The real picture is that I’ve had a million dollars of value already.
Jonathan Gunson
http://www.alchemycorporation.com
YEAH YEAH YEAH, HYPE HYPE HYPE, I am sick of the plan, the no show, and now the devine intervention of miracles ideas to help bump the hype. With such short time where did you come up with the genious out of your asses? I do not believe two adult mature individuals could not plan for the action, and look to fail so bad and come on with bigger badder content in a few hours, no I fully believe it is nothing but hype and showmanship quite like the days of Mohamid Ali, but you two are no Alis’.
There is no devine intervention with out a plan to make it come about the way you want it to.
Wayne Beeman
Thing is, Rich, you’ve already burned a ton of my cell minutes… I don’t get that many to play with, and most of them are allocated to my clients. Your so-called free calls are quite costly for me. The phone is a very presumtive request, on your part.
I can put your MP3 on my iPod and listen to it at a time that is good for me, because my time is valuable, and you’ve already wasted my and my family’s time this week.
Yes, I realize you had a reasonable explanation, but that doesn’t magically recreate that time with my husband and kids. “I’m sorry” doesn’t undo it. “Sorry” is only proper decorum.
As far as your 5% click-through statistic, a more accurate way to look at that is a weeding of the wheat from the chaff. Your prospects are pre-qualifying themselves as the really, truly interested. Also consider that not everybody is going to want your give-away. I have had that happen with your stuff — there was a freebie offered, but I simply wasn’t interested. That doesn’t mean I didn’t listen. It only means I didn’t want that particular piece. *shrug* Most of the time, I don’t want what’s being given out. Most of it is either crap, or it doesn’t apply to me. I have become very choosy in my time following online marketers…
If you want to hit the biggest market possible, I would recommend combining an MP3 with a transcript and accompanying handouts. You know there’s a demand for the Maven project, but how many people are you shutting out with your telephone and set start-time requirements? It’s highly inconvenient. People have lives. Our time is just as valuable as yours. I think it’s a good idea to respect your prospects’ time and accommodate our capabilities. This is a day & age where there is no excuse for not giving a prospect the material in the format they want it… it’d be a ton cheaper and friendlier than what you’re doing currently.
JMO.
OH very good for you. You have really hit the nail on the head and you have given Rich and everyone reading some GREAT advise.
I too know that we all have problems and things happen from time to time. I also know that everyone is very busy these days and as WE all know, our time is very valuable. When several things happen in a row and inconvenience your customers or potential customers, then we should do everything in our power to make it right to them. I agree with you that in this day and age, that we should offer things in different formats to make it easier for MORE people to take advantage of it. Of course in the long run this will help us to sell them more in the future.
Thank you for your post and I wish you had a link to one of your websites on there, as I would like to take a look at it.
Edward
http://www.getafreesatellitedeal.com/
Rich & Jay,
Just goes to show you that the “best laid plans of mice and men . . . ” - you know the rest!
The reason for this current debacle runs straight to the heart of what you wrote in Attention Doctrine 2, that is, as others perceive and value your “mavenship”, your attention quotient increases!
It’s 1:32am PST here and I’m a little too tired to mathematically show what this might look like . . .
Anyway, keep up the great work showing us that true mavens are also self-sacrificing.
Anthony Whyms
Moving4ward Marketing
http://Moving4ward4Profit.4t.com
Is anyone else tired of all the incessant hype lately? Now when the “guru to the gurus” runs into difficulties he takes then time to answer us all by saying it’s really our fault for not being patient and accommodating him for biting off more than he could chew. Perhaps better planning and a notch or two decrease in the hyp-o-meter would mitigate the situation. And I guess Rich you’re saving us from ourselves by not posting an mp3 download because only 5% of us would listen to it. Thanks for your concern, but I’m a big boy and can decide for myself what worth listening to and what’s not. And are we truly to believe that forcing people to listen on-line means a higher % will listen? Obviously not.
I’m going to go back to making money now and stop listening to people who tell me how I should make money.
Rich, these are good problems to have!
Closest I had was launch day and locally hosted video killed my server.
Rich, lesson re-learned for you I guess is this:
ALWAYS PLAN FOR MORE SUCCESS.
My greatest successes come when I set a goal, multiply that goal by 10 and then grow disappointed when I achieve 6x the original goal.
Yeah, I like to challenge myself.
I want to share with you a short story about a former Karate teacher that was shouting at me when I said “I can’t do anymore push-ups”
He belittled me, called me names and I thought I would show him. I pounded out 50 more push-ups and he said:
“I knew you could do more”
Folks, always set your targets high!
I understand how problems can happen and I sympathesize with you. I’m sure we’ve all faced embarrassing circumstances. This one is a tad ironic, though.
I want to hear the call but I’m heading out of town for my aunt’s funeral and may not be back in time. An mp3 recording would really help but if you’re set against it, so be it.
I’m guessing that the number of people that called in indicates a great enough interest that they’d listen to the recording and not forget it as you suspect.
I’m not sure that the number of people who write in to this blog is an accurate representation of interest. I’m a bit of a lurker and am only writing this now because you commented on how few are here.
Good luck with this. I’m sure it’s worth waiting for. I hope some of us won’t be left out after these attempts.
Give Me A Break
How many emails have you received about these call, and how great these ‘Mavens’ are suppose to be…
One would think, the *moment* the knew there was trouble, they could have sent out a quick email… Lord knows that sent out enough to lure us to the call.
I never have had much respect for Jay (he’s truly self serving) Although I have met Rich several times, listen to and purchased his programs, and I ‘had’ more respect for him. That’s been lost.
He’s starting act and sound more like Jay… He’s starting to believe and buy into his own hype.
Well, Rich…
First up, anyone who doesn’t understand & have patience just hasn’t been online long enough… Since getting on the Internet in ‘82, then going full-time online in ‘96, I’ve seen just about every imaginable situation - and it hits everybody, eventually.
But I think you may need to tune your ‘public image’ a touch… If people feel they have the right to DEMAND what format you give them them valuable information for free in, either their own egos are super-inflated or you’re getting the reputation of one who has taken ‘over-delivering’ into the realm of becoming a victim of your own generosity. Tell ‘em to take a hike - if they want it for free, it’s at YOUR discretion…
And if they feel their time is too valuable, let them use it in ways they feel is more productive - and free up the bandwidth for those who are appreciative.
Next time you’re at Agora, grab copies of ‘Winning Through Intimidation’ and ‘Looking Out For Number 1′ from Ringer. You and Jay have a lot you can share that’s of great value, and certainly don’t deserve to be browbeat for trying to get it out there.
Thanks from one who DOES appreciate the effort,
DC.
Regarding phoning in compared to making an mp3 available:
What about making the phone conference accessable via the internet?
I’m based in China and calling The States from here is both expensive and also pretty inconvenient - there’s a 12 hour time difference.
I hate to admit that I have a sneaking suspicion that the conference calls are a revenue source in and of themselves; i.e. a slice of the call in fees comes back.
There should be nobody complaining here…
Rich and Jay give better information for free than most products out there and most seminars you actually pay FOR bottomline…. Anyone want to challenge me on this go ahead….Obviously, you guys are too spoiled and haven’t seen all the garbage out there… “Guru to the guru’s” what you don’t believe him, it is not hype at all if you deliver.. Seeing people getting upset over this really makes me upset and I guess it must one of the downside of “free content marketing” people don’t appreciate anymore… I just hope Rich and Jay don’t cancel this call and still continue there work as it does make a huge impact in the lives of some people and are very grateful.
Furthermore, they are 2 of the greatest business minds in the world today… they could easily call up any of their old clients say they have some new groundbreaking material sell the thing for thousands of dollars plus a share of profits and people would be delighted and would be saying where do I sign up.
Rich and Jay were very sincere in their apologies things happen and they are just trying to help out and give back. Both of them could retire anytime they want… they are passionate about what they do. They canceled alot of things in their schedule so they could do the best possible job in giving us the best content…there way of giving back….Do you really think they do this for me the money, if that was the case they would only work with personal corporate clients, focus only on the businesses with top potential growth charge a fee and a commission of profits and make millions every time. Does anyone here doubt this? Look at their track record? You should be thanking them… Show some respect!!! When’s the last time you’ve help out society done some volunteer work help other people out just because you’re happy with everything that is going on in your life and you want to give back. I’m sure you’re one of those people that alway complains, no wonder your life sucks, you guys know who I’m talking to.
ps. one more comment about the person that said would Jay’s Clients be angry if they knew that he was giving 25,000 dollar seminar DVDs… why would they, i’m sure they’ve already gotten infinite returns on their investment plus, I’m sure there was a money back guarantee if they didn’t like the program but I’m sure you wouldn’t know that Jay was one of the pioneers of the whole risk-reversal strategy and the unique distinction between a customer and client. He practices what he preaches!!!
Sorry for the long post but, I needed get some things straightened.
Jules
The only issue here is that they set a very high expectation, which is now naturally matched by the frustration in the lack of delivery. Does not matter what happened, the root cause, or how many hours to fix it. Once professionals set a high expectation, they must deliver, and with no excuses. Period.
Hi guys
I’m from the UK and would love this to be available online rather than calling a conference facility - so if there’s any chance of that I support it
Looking forward to the info anyhow…
thanks
Tracey
John,
I’m in China too…quit your bickering
you can get an ip card it works out to10cents American per minute.. I don’t even know why you’re complaining China is the land of scams and ripp offs man! Don’t believe they are line of fastfood restaurant where the litterary translation in English is Kfmcdonalds where they ripped KFC and macdonalds right off selling a combination of both…. I’ve had Chinese friends warn me not to trust other Chinese
IF YOU DON’T LIKE IT UNSUBSCRIBE!!! NO ONES FORCING U TO CALL.
The reason they’re not giving their work in mp3’s is that this is their best work. Proprietary information they don’t want people ripping them off and smooching think about it! Try to see things from their persective. Have you read any of Rich’s reports if you have and have applied it instead of complaining about “the file is too large, it downloads too slow” you would have more than enough money to pay for the expensive 10cents a minute expensive long distance call. Actually come to think of it if you buy tietong ip cards, when you buy 100 rmb worth you get 200 rmb free so it actually works out to a little over 3 cents a minute. I’ve been using them and the sound and quality is crystal clear.
Who else has a complaint I’m on fire here!
Jules,
Perhaps I’ve gone too local. I don’t transfer RMB into Dollars in my head. I look at a two hour call to the States as a minimum of 3 x RMB100 IP cards which I pay RMB 120 for. Thats a months broadband internet connection, three cartons of cigarettes, a days rent on my apartment, 72 bottles of beer or a pretty good dinner for two at a restaurant.
OK, I’m cheap.
But thanks for the info on tietong IP cards.
But also let me suggest that you back off on your steroids. You’re on fire alright.
Hey Rich,
I’ve signed up for your BAP and am pretty much a newbie at internet marketing.
Already I am getting great value from you and I thank you for that.
I know there is phenomenal value in what you and Jay are offering but I have too many regular work and family commitments to reliably listen during the times you set.
I am NOT going to listen in AND I would love to either have a transcript to read or mp3 so I can listen in the car.
I listen to and read all content. I am one of the 5%.
This is the first time I have ever ‘posted’ a comment so I don’t even know if it will work……
Cheers
The people are speaking. The mp3 and it’s related flexibility will alleviate the frustration, enabling all to move on. Customer service fails when you demand that interested parties conform to new rules when you are cleaning up a mess. Adequate customer service succeeds when one quickly delivers what is promised. Key word is Deliver. MP3 And the promised course, downloaded without the need to jump through hoops, shows a commitment to ‘fixing the problem’. What is stopping your organizations from ‘making it right’ without further aggravation to the end-user, like any other responsible adult service manager would do when faced with an obvious quick-fix to this situation? The argument that analytics tell you only 5%…this is just not a smart thing to say right now. The customer is never wrong, remember? and Please… let’s not start debating that the group is not entirely actual customers.
If .00001 of the energy that goes into the ongoing self-hype were applied to the solution, this blog would be filled with thank you’s and it would not appear that ego has overtaken logic.
I appreciate the value you deliver, and wading through your overdone self-hype is the trade-off. This situation, however, demonstrates a serious lack of being in touch with, and respecting, the actual humans - the source of the dollars that have enriched you.
Can’t believe that Rich and Jay are thinking about saving the licensing fees for playing MP3. Don’t know what the numbers are but it seems if enough people play the MP3’s, their usage or downloads will be charged for. Care to confirm whether this is the reason for requesting email and what not? What if people play the MP3’s offline? Hows the company going to know right? So Rich, you want to trace back to whom you’ve invested money on?
Even the gods turn against the mavens sometimes. And the constituents can rise up in anger. Mavenship is a double-edged sword, in case people start thinking it’s a bed of roses after attaining that status. The money has got to be worth the anguish though, have to ask Jay and Rich
Hey Rich, & All,
(and No Jules I wouldn’t dare,
“Sh#t happens”, it is just nice to know that Rich & Jay are not exempt from it.. I was a bit nervous to post, as it is rather heated in here.. but couldn’t contain myself..
Yep, missed the call, got busy & missed Franks too, damn!
But not the end of the world at the end of the day!
* Technology isn’t flawless, I believe we all realise that!
Cheers Guys,
Dianne in NZ
“Make 2008, Great”
Hey Rich,
First of all, things do happen
It’s a given, So don’t sweat it.
Secondly, take this as a lesson
of what to do in future.
When something messes up,
think first of: “How do I let everyone
know about this so they don’t waste
their time trying to dial in (or whatever)
and they know what’s happening?
I sent you an email right as it was going
on (that’s Thursday night at 7:38) and
I didn’t get any word from you on
anything until Saturday morning.
I would suggest to be right there by
the computer during these calls and
email or blog post the updates as they
happen, so the “instant access” of the
Internet can serve a function here.
I have gotten emails from Internet
Marketers during their teleseminars
just with this kind of thing, and it is
really appreciated.
Secondly, yes, of course, it should be
an MP3 so everyone has that ability
to download it and listen at their
leisure.
Time is soooo valuable, and because
this has happened more than once with
your things, I would suggest that this
little addition would not be too much to
do to make your customers happy.
At the very least, I would NOT take the
call down after only three days.
Our schedules are really busy and some
of us may not have 2 hours over the
weekend that we can take out from our
families to listen.
Your stuff is great, but the easier you
make it for people to get it, the more you
will be respected for your true “giving”
ability (which is great, by the way) and
keep your loyal list happy.
Thanks for everything and thanks for
listening.
Rich
PS I just realized I got my days
mixed up - I ment to say Wednesday
and Friday instead of Thursday and
Saturday.
And I do also agree with the thought
that it is Rich’s and Jay’s information
that they are giving out, so they can
regulate how it is given out.
I think any complaints just show how
much everyone loves the info and
hates to miss it.
Thanks for everything
Rich Davey
Hi Rich,
I rarely post on your blog but I do read it on a regular basis.
I can quite understand what happened. You think you’ve planned perfectly and all systems are ready to go and then…poof…Murphy decides to make an appearance
I don’t think any person or any organization is immune to that. I can’t speak for others who might have left important stuff to listen in to your call, but I can live with this without getting irritated.
Although I’ll also throw my weight behind those who’d prefer a recording be made available, you and Jay might have some more good reasons for people actually calling in.
I don’t know about others, but I’ve always found recordings of calls more beneficial than listening to live calls. And a transcript always helps. When I’m listening to a live call, I tend to miss out a lot of key points (I’ve tried taking notes but I miss out more that way) while with recorded calls I listen to the MP3 more than once to really understand everything (pausing the audio quite a few times to jot down the key points).
But then, you’re the one who is giving us this mother-load of knowledge and you get to choose the best way you want it to get to us.
I’ve already submitted the registration form and will be waiting for the call info.
Best wishes,
Amit Solomon
PS: Tell Murphy to go take a hike!
Sheesh…I meant mother lode (not mother load)…
- AS
Get A GRIP, PEOPLE! This was a FREE tele-seminar!?!? These guys have done WEEKS worth of work and they experienced an unexpected technical glitch. This happens from time to time! Now I realize why most of you are not successful; bitching and complaining (like you know the guy personally) will get you nowhere!? I don’t get it….but then, this is just more vindication for Frank Kern’s program. It’s TRUE: the internet has created the ability for people to create an online persona that becomes realer than life itself. So, Rich, forget about all these LOSERS, and keep on keepin on. We know you guys didn’t mean it, and I personally want to thank you for all the FREE information that you guys strive so hard to provide. I have not even started designing my company website yet, but your info has given me a WORLD of ideas on where to go (already)!
Rob (the future MAVEN)
Hey Rich,
Whew… I glad everything’s OK - when I called in Wed., evening on the 30th - 10 minutes before the call 7:20 pm CST - the recording said I had the WRONG access code - I must have retried that number at least a 1/2 dozen over the next 1/2 hour
- but to avail.
Fortunately - at 7:25 pm I had the presence to send you a quick email - and in the subject line I said Urgent… The Access Code is NOT letting me in. (I was getting a prerecording that kept asking me to give a correct access code?)
Then I was awaiting some kind of follow-up from you Wednesday evening to let me know what happened?
Nothing Wednesday night, and nothing Thursday at all!
Mmm… I’m thinking this is very strange - Am I in the twilight zone - wasn’t I biting at the bullet gleefully to get on the call
and then NO call? I thought - this is NOT like Rich to not let
us know what happened.
And finally low and behold this morning, Friday, Feb. 1st
I get your “Lightning strikes subject line” explaining in DETAIL
what happened. Great (I knew it must have been something going on.)
Oh well, anyway Rich - thanks for your explanation and your $25K gift for our loyalty (again - you OVERDELIVER every time and give my highest High Five to Jay for both of your generosity by recording the call and now letting us able to listen to it)
Regardless of some of the bad feelings stated by some of your fans…. All I have to say is this - Hey Guys and Gals -
stuff happens - give Rich and Jay some slack - they DESERVE IT)
Again Rich - Thank-You. I’m looking forward to hearing the
$10,000 worth of value from Jay and yourself shortly.
Until then,
As Always,
One of your
loyal raving fans!
I do understand technology problems. They do happen.
But I am, as most people who sign up for help from the mavens, a very busy person. That is why we sign up, with the hope that we can someday not be so out of control with our lives. After moving my hectic schedule around twice for this call, I too must put in a vote for MP3 for this call. I am a paid BGS/BAP member and have done everything I could to be on the call, but today I just can’t do it and now will miss out from my coach. Bummer
Hi Rich,
I accept your apology and look forward to listening to the call. I hope that you will forgive me as well. It was just kind of frustrating not knowing what was going on. I know that you and Jay always deliver. I never had any question about that. The issue was I didn’t want to miss out on the presentation, because of a scheduling conflict.
Regarding Jay’s ’self-hype’: I’m in Jay’s Masters of Passive Income Course and I can tell you from experience that Jay has been in this game a lot longer than anyone here. He exemplifies the concept of undersell over deliver. In addition, it’s not all about the money for him. Even though we were having some financial difficulties, Jays staff helped us work out an individualized payment plan that we could afford, so that we would be able to stay in his course. If that’s not character, I don’t know what is.
Take Care,
Michael Blaes
Hey Rich,
Teleseminars and phone blogs are great, but unless you own stock in the phone company the best thing you can do is set up a Webinar with voice instant messaging (the ultimate teleconferencing)……even if you only use it as a second avenue of connecting…..Frank and Eben used web access to their phone session last night and it worked just fine!
I don’t think a downloadable file is a good idea because 90% of the people will download it to listen to it later, problem is later never happens. Then it ends up getting deleted to make room for more never used stuff……….If anybody wants to listen at another time they will just have to make the effort to record it to play back later. They will be much more likely to actually take time to listen to it……..
P.S. Mass Control goes live today but I think Strategic Profits is going to blow it away……
Michael
Since I know that you and Jay both teach that it’s the opinion of the market that matters, would you please consider making an MP3 available instead of forcing us to dial in again and listen on the phone for two hours? An MP3 is a lot more “user friendly” to your prospects than making us hold a phone to our heads for two hours to listen to what is essentially now an MP3 anyway. It would really be the Mavenly thing to do!
Thanks for sharing your story… and how you prevailed instead of giving up (which is sadly what most people would do when faced with the bumps in the road that happen in any business). It’s an important lesson in perserverance. And it’s good to know that even with all the years of experience between you, that sometimes you’re plagued with the same problems as the rest of us who are just getting our feet off the ground. The difference is in how you handle the challenges that come your way.
Deborah
Whew! you really need a thick skin to be a maven
Having had problems like this myself before (although nothing nearly as dire as this one!) I handled the demand for a downloadable version with a specially-set up server and a password-protected page that only those who had been correctly registered could access. Not those who had begged the code from someone who’d properly registered.
Yes, download rates were far higher than I’d expected. What folks did with the info? I don’t know.
Now, this isn’t a rant. You’ve made your decision, and I respect that. What my conference (and subsequent downloadable) was about was a niche market, with a far lower audience level than this was!
Yes, I’ve missed Rich’s (and Jay’s) calls before, and that hurts. It always does. Always will.
To those of you with rants: Kindly give Rich and his personnel time to figure out what to do, then permit them to do it.
Hello Rich,
I have to say, that I am very disappointed and surprised too. I too have made time for all the calls and have been on there, or tried to be.
More than being disappointed about your delay tactics from one call to the next night and then the technical problems is my disappointment in your communication with US, your list and people who took time to register for the calls and have been on there.
I agree with some above: WHY have you NOT contacted us with a blast e-mail to let us know there was a problem and that you were working on it??? That is very BAD business in my opinion and I am VERY disappointed in you for that.
As of right now, I have not gotten anything from you other than an e-mail alerting me to the blog post. I wrote you after I couldn’t get on the call 2 nights ago now and still haven’t even gotten a reply back that you received my message. Sounds like you need to either get new staff or new systems that can keep you in touch with your people.
Now that I have said my peace, I will try to listen to the call this weekend if possible. BUT, I have to leave this afternoon and will be away from my computer and have NO access till late Sunday night. If I get a call in number before I leave and IF it isn’t during my other engagements, then I will listen. BUT, at this point I would think you would put the link ONLINE, so that we ALL can listen at our convenience.
We have all made time and concessions for you, now it is time for you to make some for us. PLEASE put a link online so we can listen to the PRE recorded call at our convenience over the next week.
Thanks in advance for your help in this matter!!!
Sincerely,
Edward
http://www.getafreesatellitedeal.com/
I sure wish the time zone would be used when posts are placed. I am in the PST and it is Friday 7:40 am PST.
Hope all this works out ok. Remember there is a reason for everything!
Must be Florida time zone!
ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ Can someone wake me up when this is all sorted.
Croz
OK, so these things happen to everybody. After trying to call in a bunch of times I re-checked the website and low and behold there was a new pin number. Having only missed 10 minutes I thought the info was OK and worth the little bit of frustration.
After all, it was a get something for nothing kind of call if you ignored the “Mass Control” sales pitch we all knew would happen. A little like GetPaidToGetFreeStuff.com where you know there is a fee but you just don’t care because “of course you would agree” the value is so obvious!
Sincerely,
Bruce Nelkin LMT
doyoulikecashormoney.com
I just got the call-in info:
Friday, Feb 1 at 6:00 pm EST
Saturday, Feb 2 at 1:00 pm EST
Sunday, Feb 3 at 11:00 am EST
Phone number is the same as before; the codes are new.
Time is money. Where does so many get the idea about free stuff? Huh!
When I was learning how to surf in Tahiti, catching small waves was no easy game. But eventually, with persistence, I got one, then two, then three, and that was fun.
Then I wanted to catch bigger ones. And again, I’d try, fail, try again and failed all the same. But that was fun. Eventuallly I succeeded.
Then I wanted to go for an even bigger wave. I felt ready for it. I could feel it in every part of my body. My mind was excited and sharp at the same time. I went in the water, with all my sufer buddies. Then the wave came. I saw it, but it was on me before I could do anything. Before I knew it, I was smashed, rolled over and crunched by an incredibly powerful mass of water. I was in an enormous washing machine. I thought I was going to die. Once out of the water, I felt pittiful as my buddies were just kicking their A.. laughing at me.
Eventually, I couldn’t stay with this negative feeling inside. So I grabbed my surf and went into the water again, and learned the right way to catch a big wave. That was so much fun I can’t figure what else could make me feel more alive.
Well Rich, if you find any analogy between my story and what has happened to you recently, then I guess you must be a surfer at heart. We’re just swimming in different waters. Nevertheless, we both know that to get big waves, one must get wet.
I have registered for the call. Make sure we can all get the best out of it soon.
Cheers
OK, so I just about pe…d myself when I saw this note on the website for a guy who’s a friend of a friend, and who from what I hear is one of the better astrologers out there…
“During 2008 Mercury will be retrograde during these dates:
* January 28 to February 19″
… which is always associated with communication problems, hickups, and snafus…
Now you may not believe in Astrology and think that it is just so much hooey… but I thought that this is enough of a coincidence that it’s worth posting… read a nice, terse explanation about “Mercury Retrograde” along with the dates for this year here:
http://laurence.readyhosting.com/MercuryRetrograde.shtml
BTW, I seem to remember that over the last few days a large swath of the internet in non-Western countries went down as well, with people saying that it won’t be completely fixed for 1-2 weeks. Again, coincidence?
Boy,
Some of you kids are testy.
So things didn’t work out the way you expected. That’s life. You accept it and move forward with class, otherwise your life is going to suck.
Rich, you guys have done a nice job of adjusting to the tech challenges.
Don’t waste one second worrying about any of the negative folks. Stay focused on delivering valuable content for the positive folks.
Keep up the good work.
Nice job my butt just what is it about the new technologies is it that you have seen them master, surely not telephone conferencing, and by the way telephone conferencing is anything but new.
Get a hold of your self the blind be following the blind
Show some respect!!! When’s the last time you’ve help out society done some volunteer work help other people out just because you’re happy with everything that is going on in your life and you want to give back. I’m sure you’re one of those people that alway complains, no wonder your life sucks, you guys know who I’m talking to.
Pardon you, Jules? I volunteer every day in my town as an EMT… 24/7/365. Have done this for 15 years running.
I spend roughly 3 hours/day on a web hosting forum educating users on how to run their websites and servers.
I also sponsor and administer (that means I pay for all the costs myself) a forum for gift shop owners. It is a place where we share operational, marketing and product information. It is a place where we support one another and offer advice. We provide each other leads, tips, techniques, display ideas, and anything else you can think of to run a successful and profitable gift shop. And it’s all FREE for the members. I pay the server and software fees, and I give my time every day to maintain, participate in and (rarely) moderate on the board. Why? Because it is something I can do, and it is the right thing to do.
Talk about needing to show respect… let’s start with you, Jules.
This isn’t a matter of heroics. This is a matter of simple respect. We all know that Rich isn’t doing this out of the goodness of his heart, it’s a big complex marketing pitch. And great for him, inventing a pitch that so many people are clamoring for!!
What so many of us have constructively suggested will result in more eyeballs and more ears hearing the pitch. Going web-based with proper accompanying products (outline, worksheets, etc.) would also open the door for him to create further satellite products and opportunities which he can sell down the road.
See, the more people he makes happy now, translates to more people who will be primed for his less-expensive but still perfectly profitable satellite products down the road. This could be just the tip of the iceberg for the Maven project.
The free, valuable content which we are supposedly not grateful for (*rolleyes*) is also essential for Rich and Jay to make their high-ticket sales. Without priming the buyer, the buyer won’t buy. They’re not going to cancel anything, think about it! They have people begging them for their sales material, and providing the full content is central to making the sales. Rich and Jay are sitting on a highly profitable concept and they know it. They’re not going anywhere
the only question is whether they will continue to insist on souring potential buyers.
People remember negative experiences far, far longer than positive ones. If you upset a potential customer, it becomes 100x harder to sell them anything for a long time down the road. Many people simply leave and don’t return. And most of those who leave, will never tell you… they just get ticked and walk out, vowing to never give you a red cent. Often it is over something “little” to the merchant, but it’s something that the customer finds important. Since it’s the customer who has the $$ (and therefore the power) in this situation, a business owner is very smart to tune in to cues that indicate customers (even the non-buying ones, as who’s to say they wouldn’t turn into buying customers?) are unhappy, and do what they can to minimize such “little” things resulting in lost prospects. It’s an easy way to reduce the bloodletting.
Remember, it’s not just this project; a person who’s been burned will hold that grudge for years, sometimes, and will freely share their ire with anyone who will listen.
None of this is anything new, this is business 101.
An MP3 would easily solve a lot of problems, and increase their prospect base (with good prospects!) significantly.
Again, just my 2¢ worth, but I can tell you it’s been long time tested in the real business world. *grin*
Bailey
Hello from Scotland!
Have to admit that I am very new to your message, Rich. Reading your Manifesto was a revelation to me - not for the individual chunks of content; but for the way you have packaged so many of my own values, beliefs and thoughts in a really comprehensive way.
I’ve been trying to find a way to get your messages across to some business associates but you have managed that more elegantly that I could, until now. So I thank you for that. It’s great to find someone who thinks so alike. Though I suspect that there is much more to learn from you!
So, despite the US-friendly times, I’ve been staying up VERY late this week to hear your latest angles on business life… the buzzing life of the would-be Maven!
The technical glitches have led to huge disappointment here. So, I hope that this weekend will eventually be the promise delivered.
I’m less concerned by the disappointments. As so many of you will know, some of the true greats, all celebrated for their genious, have cited their many many many (repeat ad nauseam!) failures preceding the final “eureka!”. The light bulb, steam-engine, and (ironically?) even the telephone were not sprung fully-formed from the minds of their brainy inventors. Heroic persistence in the face of failure is legend.
But your stubborn loyalty to the teleconference really puzzles me.
One of the strongest benefits of rampant growth of online technology for collaboration and communication is its ability to TIME-SHIFT. Authors can publish easily and cheaply at a time that suits their production flow. Consumers can read/listen/view at a ti