“Just like me…they long to be…close to you…”
Okay, okay, I know you probably think ol’ Rich has fallen off his rocker this time, but hear me out…

Because there’s a whole lot of wisdom in that one line from the Carpenter’s 1970 smash hit. And it has absolutely nothing to do with birds suddenly appearing every time you are near.
Let me explain…
Ask anyone here at Strategic Profits and they’ll tell you I’m a pretty private person. I like to come in, focus on my work, and keep my personal business…well, personal.
But over the last year or so, I’ve been slowly cracking the door open and letting everyone have a peek at my life outside the office. And there’s a reason for that.
Back when I was first dipping my toes into the internet marketing waters, I attended a copywriting seminar hosted by none other than the great John Carlton.
John’s legendary in this business, generating multiple millions of dollars with his masterfully crafted sales pieces. In fact, many consider him one of the greatest copywriters living today.
And during this seminar, I was completely enraptured by John’s teachings. His breakthrough ideas on writing copy were very instrumental in my initial success online, and from time to time I still I refer to the notes I took from that seminar whenever I need a copywriting boost.
I remember that one of these instances was about a year ago. I was in the office working on some copy, so I quickly glanced at those notes to get a kick start.
But what I got was a kick all right–a kick in the HEAD!
These were the exact words that popped out at me in all caps and yellow highlighting:
YOU ARE MAKING A HUGE MISTAKE IF YOU ARE NOT PERSONALIZING AS MUCH AS POSSIBLE.
Ever had an epiphany? Because I did right then.
I suddenly realized how closed and impersonal I had become in my copy, and how I had alienated much of my audience because of it.
I realized that, no matter how I may feel or think, in order to become a trusted advisor to my prospects and customers I needed to open up more about me, about my family, and about my life outside of Strategic Profits. And if I opened the curtain a little, they would most likely respond very positively.
In other words, John reached out from that sheet of paper, slapped me upside the head and said: “Yo Schefren…take a lesson from Karen Carpenter. They long to be ‘closer to you’. So LET ‘EM!”
I made a vow right then and there–I was going to create a stronger bond with my audience.
So I started focusing more on empathizing with them, understanding their situations, feelings, and motives. I dug deep to find out what kept them up at night…what gnawed at their very core…and how my products could help solve that.
Then I immersed myself into their conversations. I studied the forums and social networking sites they frequented. I made note of the buzzwords they tossed out. I wanted to learn the language they spoke, so I could talk to them more effectively on their level.
Finally, I just tried to be myself. I know that sounds overly simplistic, but it’s so crucial. Because we all know of people who have tried to be someone else in their business. And they’ve failed miserably because there’s no truth or integrity in anything they say. So I let my personality shine through a lot more, making a point to tell my audience about the little things–not just the big things–that affected how I live, work, and play.
And guess what? The response was AMAZING! Our subscriber rates went through the roof, we saw significant increases in sales, and my “likeability” factor was suddenly off the charts–all because of this shift in my copy.
But what about you? Is your copy stiff, stale, and lacking in personality? Are you pulling your prospects and customers “close to you” with your emails, sales letters, and blog posts? Or are you pushing them further away?
Because in the words of John Carlton himself, “Good copywriting is like sitting down, cracking a beer, and shooting the shit.” I don’t know how to put it any better.
If you can integrate this mindset into your copy, you’ll create a stronger bond with your prospects, customers, and subscribers And you’ll make LOTS more money (as well as enjoy writing your copy more) in the long run.
But to be honest, that’s only scratching the surface of what John teaches about writing sizzling hot copy that builds a bridge of trust between you and your readers and puts chunks of cash into your bank account. There’s more–LOTS more.
Because John is the undisputed heavyweight champ of copywriting. And he can help you turn your lackluster sales copy into massive profit centers…over and over again.
Right now, John’s got some free lessons that reveal the insider secrets to his simple writing system, including a video on storytelling from Frank Kern’s event that’s PHENOMENAL.
You gotta see this.
Go there right now and get registered. And when you’re finished, dig up that old Carpenter’s album (you know you got one), dust off the turntable, and let the silky smooth pipes of Karen Carpenter take your copy to the next level.
Yep, it might be corny. But it’s also EXTREMELY effective.
To Higher Profits,
Rich
P.S. Did those tips help you get a clearer picture of how to get “closer” to your audience?
Have you seen a difference in my copy? And if so, what do you think of it? Better? Worse? The same?
Let me know in the comments below. And don’t be shy–if you like it, give a shout out. And if you don’t, let me know why. I’m always open to your feedback.
Link to this post: If you found this page useful, consider linking to Karen Carpenter: Singer…Songwriter…Copywriting Maven? ...
Rich, (fellow Floridian?),
Karen was an awesome lady and in 1975, I was in a Ramada Inn in WV, my band had a gig in the lounge there. We heard the Carpenter’s tape recorder next door to my room. They did a concert our first night there and came into the lounge afterwards and the band, Karen and Richard, their tech crew and road manager were there for 3 hours dancing and enjoying themselves. We saw them that day in the restaurant where Richard was raising hell about people in the music industry. He wasn’t so friendly at night, either but Karen was gracious and very well mannered. It’s so sad that she is no longer around but is so wonderful that she left behind recordings of her awesome voice AND those lyrics WERE awesome. Speaking of awesome, you are awesome, Rich! I hope to meet you someday.
Whoo boy – when I saw the subject line in the email, I was ready to be militant…somebody’s dissing Karen?!?
Right-on post, though. We’re really missing the personal connection nowadays, and I think it’s something people long for without really realizing it.
BTW – some trivia…Burt Bacharach and Hal David wrote ‘Close to You’ in the early 60s. Great songwriting team, those two.
Hi Rich
I agree with everything that you say or otherwise we would be seeing Twitter shrinking like a dewdrop in the Aussie morning sun.
But what about business to business… do you think the same applies?
Regards
Warren
PS. I held on through this week’s BGS from 6.00am my time trying to judge when I could run to the bathroom…. if you are going to enforce the “no questions the call is over rule” can you please give your international folk an indication of how many calls you have stacked … at 7.15 I just had to go… came back and the call was over …. very frustrating and I really wanted to talk to you.
PPS. I was in your Maven Course and would like to share some great progress with you.
Yo, Rich,
First of all, I’ve been following your great work for a while — glad to connect at this time.
Totally agree with you — and Karen — that closer is better; personal makes the person real. We’ve had it with the hype and the hidden. In my work in creativity, I teach that it’s not about what you know, but who you are that’s important. Ultimately, it’s our true USP — what we really have to offer clients and customers that’s unique to us alone.
Thanks for lighting the flame.
Person to person,
Neil
Neil Tepper
“The Creativity Doctor”
Hi Rich,
Your post is right on the money, as usual.
When I look at the people I buy from the most,
it’s the ones who offer great products & who I feel somehow connected to.
There’s way too many people out there who just bombard you with offers
but never make any attempt to be personal. And those are the people
I wind up unsubscribing from very quickly.
On the flip side of this, like you, I was hesitant to
share much of myself when I first started my online business but
sure enough
–after studying Dan Kennedy’s material (that parallels John Carlton’s advice)–
once I started putting myself out there more,
my list of subscribers started interacting with me more via email,
began approaching me at seminars, became far more loyal & bought
enough from me to keep my bills paid when my wife went through
some very difficult surgeries this past year.
Had I not followed that advice, things would’ve gone much worse.
For me, it really boils down to being approachable and friendly.
People can sense that even in simple emails. And the old adage still holds true: People buy from someone they like–someone they trust.
I’m just glad I learned the lesson sooner rather than later!
A very grateful,
Michael
Michael D. Walker
Zentimental.com
P.S. Sorry I couldn’t make the GPS live event. Really hope to meet you someday!
A lot of us will buy something or share something much easier if we feel we’re dealing with someone who is real enough to share both the blunders and wonders of being human. The more real that is, the more confident we are about the “realness” of the connection. Who wouldn’t rather deal with that rather than a pitchman?
So, yea, I can definitely relate, and appreciate the candor and sharing that makes you more human to the rest of us- and it’s a great reminder for all to do the same.
Tim leavethejobbehind.com
Rich, even better to me than the excellent point you make about “getting personal” in this blog post was the brilliant email writing to get me here! So short, so sweet. Best part . . .”I had fun writing it.” Nicely done.
The above commenter is so right. Not to be nasty but I’ve just about never ever opened your emails before, since I’m a bit of an email junkie. And now commenting! ya that’s getting personal. The “for you” email is super stale too, so there’s got to be a bit of magic in it. I’m sooo tempted to further explore the blog now too.
Peter
Rich, I have indeed noticed a change in your writing over the last couple of months, particularly in your emails. Your style has become very loose and laid-back … helped along by not being a slave to proper grammar or spelling.
At first, I wondered if it was a little too informal for business to business, but the fact remains that I keep on reading … so it must be working!
Hey, it makes sense when you think about it … we’re “people” before we’re “business people” … so just talk to us like “people”.
I look forward to reading your next post.
Ken
I’m glad this wasn’t another dis Karen Carpenter knock. She had one of the most beautiful pop voices in show biz and I was a fan. But she wasn’t the writer of her songs, she was the interpreter. She gave the words life and a deeper resonance through her voice.
As a direct marketing copywriter – and as you’ll see from the signature, I call myself and my blog interestingly enough “The Copywriting Maven” :) – my job is to to make my message connect deeply with my reader and motivates. My job is to make sure the message gets through first time as I don’t have the luxury of someone else to interpret or expand my meaning.
Ultimately, it all comes down to people, person to person connecting. Blogger, copywriter or poet, it’s all about the connection.
Enjoyed the post!
Excellent post.
We can get tied up with ‘business’ and forget that it is really
about people. Are we, at times, kinder to our pets than to
those who put their future in our hands?
It is good to hear from you again, Rich.
I’ve always been attracted to copywriting that tells a personal story. Sometimes I think I know some of you marketers so well it feels like we are old friends. I suppose that is what good copywriting is suppose to do. I have always been told in marketing and sales to tell stories but don’t get personal. I find it refreshing to think that I can be myself and still have loyal followers.
I think personalization has the same effect on your audience/potential clients as it does in the way that it’s easier to sell to your relatives..
Your relatives/friends know you, so they’ll buy from you, but someone you doesn’t know about–won’t buy from you…
It doesn’t even matter about quality of the product necessarily, but just that bond..
Well, duh…. women have known this “little secret” for years! And you’re just now figuring it out? Of COURSE people respond to personalized communications. It is often said that one’s name is the most beautiful word spoken by another, a concept that can be interpreted figuratively or literally.
People DO like to hear their name used in conversation — because we don’t often hear it spoken by someone else.
But even more, when you address someone by name, he or she feels honored to be recognized and important enough to be remembered; addressing someone personally, as one does when calling a fellow human being by his or her name, connotes respect and both dignifies and iterates the receiver’s existence for that brief moment.
Hi all,
“Yo, Schefren… take a lesson from Karen Carpenter. They long to be ‘close to you.’ So LET ‘EM!”
McCartney had the same answer in one of his songs. “Do me a favor – open the door and LET ‘EM IN.” They’re knocking at the door. They’re ringing the bell. And, they aren’t all friends & relatives.
We’re all part of the same market. We’re all part of the same world. We’re all part of the same society. We all touch one another, either directly or indirectly. Make that touch warm or cold. When we reach out with our advertising and blogs, the personal warmth or impersonal chill factor will unavoidably create some sort of response in our viewers. If personal and favorable, they’ll want to be close to you, so LET ‘EM IN…
Good point. I am new to the blogging game but I know that having a blog is a way to make any business become a little more personal with their customers.
Not too personal but more than just a face and an automated answer.
I just did not how how to do this until reading this post of yours. Find out how your products can solve their problems. And naturally, to find out what their problems are, you need to ask and let them open up.
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