I must confess…
I’ve changed my mind about what I was going to write about today — four times already… why?
The answer is simple. You see, yesterday I gave you the formula for creative massive profits (VC)x2(P)=($$$). Then I asked you: “what you need to know next?”
And the feedback you gave me was excellent…better than ever…in fact they’re all…
TOO EXCELLENT!
For example…
And so on… and so on…and so on…
See what I mean? They’re all great + there’s tons more!
So I started answering one, then thought “no, this other one is more important” and scrapped the one I had already started. And I did that again… and again… and again.
Want me to prove it…

(see all those crumbled up papers? Those are the attempts that’ll never see the light of day again)
But then it hit me! And now I’m absolutely positive…
YOU’RE GOING TO LOVE THIS BLOG POST!
Why?
Because I’m going to answer all of them in one fell swoop.
Bottom line: I’m dedicating every second of every minute I have left here on this beach today to give you 100% of what I can squeeze in.
And you want to know why? Because anything less would…
CHEAT YOU OUT OF THE MONEY YOU COULD BE PULLING IN!
Alright, enough foreplay…
You see, I realized by my 4th attempt on this here post – this: My answers to each unique question was strikingly similar.
Here’s why: They all centered around two concepts…
CLARITY & CERTAINTY
It seems to me that’s what many of you are missing.
O.K., the first thing you need to know is clarity (in everything) always comes first.
It always does.
In fact, with clarity, you’ll have…
ALL THE CERTAINTY YOU NEED!
See what I just did?
I just cut my work load in half!
Whew…I’m thinking I might just pull this off now.
I’m going to pose four questions that have the power to totally transform your business starting right now.
But, please, stick with me. Because each answer sets up the next question. Which means you might not “get-it” until the fourth and final question.
But sure as night follows day… before we’re through… it’s going to hit you like…
A TON OF BRICKS!
That stated – let’s dive in.
Question #1: What impact do you want to have on the world?
Reason it’s important: Because if you’re an entrepreneur you’ve got big dreams. You want to (I’ll quote Steve Jobs here) “put a dent in the universe”.
And your business is the living, breathing, organism that you’re going to leverage to accomplish it.
My Example: I want to radically increase the odds of success for any entrepreneur who starts a business online… while also drastically improving their life experience. To alter the world of small business forever!
(sidenote: do you see how this gives me all the direction I need to write these blog posts?)
Hint: Think… if you could… really… make the world a better place… who would it impact?… and what change would you want to create?
Next…
Question #2: Why does your business exist?
Reason it’s important: This answer takes your dream and focuses it like a laser beam on what your business should be doing right now.
It’s the North Star for deciding what products to create, what should be in those products, who you’ll need on your team, and countless more big and small decisions you make in your business.
My Example: Strategic Profits exists to ignite the entrepreneurial spirit in the minds of our clients… the entrepreneurial drive and desire in the hearts of our clients… while providing the advice, tools, and roadmap to building the business of their dreams!
(sidenote: do you see how this focuses and inspires me and everyone at Strategic Profits? That our work matters? that we have a bigger vision for our clients than they might even have for themselves?)
Hint: Think about taking your answer from question #1 and clarifying it by figuring out what you’d have to do to actually accomplish it. Also, take it from your personal ambition to a rallying cry for everyone that connects with your business (employees, outsourcers, prospects, clients, vendors, etc…)
Next…
Question #3: Who are your prospects and customers… really?
Reason it’s important: Obviously, you won’t know what products or services to market… how to market them effectively… where you should be marketing… what content will really turn them on… what content will ignite a buying frenzy.. etc. Until you can answer this question spot on!
I suggest you create a persona – where you give them a name – find a picture that represents them – and a complete description including – who they are… how old are they… male or female… their home life… their relationship with friends and family… their biggest worries… deepest desires… major frustrations… darkest doubts… firm beliefs… biggest dreams… insecurities… suspicions…etc.
My Example: Sorry, this is something I can’t share publicly on the blog (I do in some of my courses) – because when you develop yours in the same detail we have… it becomes a huge competitive advantage. And I’ve got too many competitors who read my blog religiously, and it would be rather stupid of me to throw them such a big bone… I hope you understand (sorry).
Hint: I realize this is no small task – and in an upcoming post I’ll give you steps to create this – but for now…
…go to sites like Alexa.com, Quantcast.com. Compete.com and do searches and compare visitor profiles for the most successful companies in your niche…
…look at best selling products sales copy and try to determine the subtext of why they sell well…
…go to the most popular blogs in your market… look at which posts get the most questions and try to figure out why… read the comments on those blogs to gain even further insight…
Remember this: These are the most important people in your business life – they hold the key to your success or failure. So you must get to know them intimately.
There’s no doubt you’ve heard you’ve got to love your customers – but have you really ever thought of what that means? You know, what does it mean to love your customers? Well, I can’t go into all the details now – but…
Know this: When you fall in love with someone your usually obsessed about learning everything about them… right? So, can you honestly say you’ve fallen in love with your customers?
Next…
Question #4: What are you really selling?
Reason it’s important: You’ve heard this before… You are not selling grass seed -you are selling a green lawn… you are not selling tickets to a baseball game – you are selling memories of a great afternoon a father and his kids will cherish forever.
When Samuel Johnson was auctioning off the Henry Thale brewery he said “We are not here to sell a parcel of boilers and vats, but the potentiality of growing rich beyond the dreams of avaraice”
Charles Revson, founder of Revlon, summed it up quite well when he said “In the factory we make cosmetics. In the stores we sell hope.“
Know this: THIS IS THE MONEY ANSWER! — remember, all the answers we’ve done up to this point (while valuable in their own right) were done to better prepare you to answer this question – because the answers to this question create…
BREAKTHROUGHS IN YOUR MARKETING
THAT’LL EXPLODE YOUR SALES AND PROFITS
Hint: Whenever we’re thinking of marketing anything, the whole team gathers and we brainstorm as many answers to that question – “What are we really selling here?”
We come up with a long list of answers – vote on which ones we believe are the best answers and then we test ads and salesletters around each concept.
(and that’s what you need to do – whether you are alone in your business or you’ve got a team)
The difference in performance from one answer to another will astound you, open up new markets to your company and give you the midas touch in your marketing.
Think about this: Is Starbucks just selling coffee? Is Disney Land just selling rides? Is Porsche just selling cars? Am I just selling Business & Marketing advice?
See what I mean?
My Example: I’m running out of time – so I can only give you one – and if you’re really curious to see how I did this, read my free report “The Uncertainty Syndrome.” That report was the beginning of a marketing campaign to sell GPS — a course based on the Theory Of Constraints.
Now I can assure you no one in our market (before I wrote the report) woke up and said to themselves “I need to learn Theory Of Constraints” – But what we realized is… we were really selling the ability to fully tap into your potential – and a few weeks later we sold over 800 new clients in our newest $2,500 program and even more bought the $1,500 basic version.
See how powerful this is?
Good God! I’m already late – I need to jet to the office…
Also, do you see how knowing the answers to these four questions gives you all the certainty you need?
But before I go – please know I’m putting my heart and soul into every single one of these posts. And the biggest payoff I get is to read your comments and see your retweets.
But today I’m going to…
BRIBE YOU TO COMMENT
WITH MY MOST PRECIOUS ASSET!
On Monday I’m going to pick one lucky commenter (who also tweeted) to receive a free 1/2 hour one on one call with me to help you answer these questions.
I’ll announce the winner in Monday’s post.
And if you win…
I’ll point you in the right places… Give you my best answers to whatever questions you have… And help you in any way I can for the entire thirty minutes.
******************************************************
So here’s what I want you to tell me today:
1 – What’s Your Biggest Take-away From Today’s Post?
2 – What From Here (this post) Do You Want Me To Expand On For Monday?
******************************************************
And remember – you must retweet too if you’re going to win (I don’t care if you have zero followers, just sign up and do it anyway)
Have a great weekend…
To Higher Profits And Beyond,
Rich Schefren
THIS POST IS CONTINUED…
CLICK HERE TO READ THE NEXT POST IN THE SERIES
Link to this post: If you found this page useful, consider linking to Online Business Tip: Ask These 4 Questions, Stand Back And Watch… ...
Rich, I usually just shoot fr. the hip, and comment quickly with my gut reaction on your posts. However, this time my gut reaction, and biggest takeaway on this post is….slow it down and REALLY think about those 4 questions. They are not easy to answer. I will be doing that this weekend.
2. I really would like to hear more on #4 “what are we REALLY selling”
thanks james!
our very first comment – and our fist vote for the content on monday – thank you for commenting and contributing from the bottom of my heart (smile)
p.s. your bribe is not shabby at all. i’m embarrassed to say i dont have a twitter acct but will HAVE to now.
I had some time to reflect on these questions. I know you didnt ask us, but wanted to share my answers.
1. I want to advise and inspire advertisers, marketers and copywriters, both new and experienced, to look to the past to drastically transform their future.
2. Adman Classics exists to inspire people to learn the historical spirit of the past while giving them access to tools and ideas for a successful and profitable future.
3. one customer persona: Louis “the learner”. Male. 30 – 45. loves to learn. Feels the process/journey excites him more than the destination. He gets antsy when he is not learning…so he believes he must be reading something new and useful. He is frustrated because he cant do all his great ideas or read all the books/info he’s collected, and doesnt finish them because come distracted.
He would rather stay home with his family, playing board games and of course a good a book…which he loves to discuss with others. He also is willing to spend a certain amount $ possibly $50 – $100 because he feels deeply his knowledge is an investment and desires to improve his self.
4. Really selling a way to tap into others successes, failures, or knowledge. We’re also selling a wizend old copy chief or a father/grandfather figure with street smarts that passes on the traditions and timeless wisdom of advertising/direct marketing to the younger generation, so they can prosper and succeed.
Thanks for questions.
really like your blog james…
and there’s tons to learn from the classics – actually there’s more to learn from the classics than there is from current marketing texts if your goal is to have profitable marketing.
and you can quote me on that…
keep up the good work james
My take-away… If I don’t know fully & completely “what I want” then I can not ask others to help me sustain my marketing strategy.
This is so common place. How often are you asked “what do you want?”. The answer comes out like mush and gobbly goop…
If I do not know how to “receive” the benefits (VC) from others all the while not bringing substantial value to them (P), then it doesn’t matter how many product launches I engage in or how much money I “claim” to make I will not be a maven, a beneficiary, a proponent of others success stories. Every Billionaire I know took the responsibility to make multiple Millionaires out of as many people as possible…
It may sound like a cliche but it holds true:
“You receive no more than what you give”…
Loyd La Rue
http://twitter.com/LoydLarue
thanks loyd – but what do you want me to focus on, on monday?
could you help us better understand “the AGORA Effect”..
Rich,
In todays post you mentioned……clarity, certainty, and the North Star.
In the last few days you frequently mention how vital vision is.
It all boils down one phrase “crystallization of vision”, a phrase you mention in one of your reports. When I saw that phrase, it hit me like a ton of bricks, something about it extremely resonant. I couldn’t get it out of my head.
So, I ended up brainstorming, mindmapping, and looking into the process of crystallization. What I found, I truly believe will fascinate even you Rich:
(note: this ties in hear how you always talk of falling in love with your market)
The concept of crystallization was originally developed 1821 by a French writer Stendhal which describes the process of falling in love.
To him falling in love is a mental metamorphosis, in which unattractive characteristics of a new love are transformed into perceptual diamonds. In other words the bad qualities and characteristics are transformed.
Rich, I believe this is what you are great at and are trying to teach us to do, what I am now learning to do now……you exaggerate and amplify(in your mind) the best qualities in us, and see us for who we can be, you know our potential.
Because of your vision, you are able to help us transform our bad qualities into good. You help us crystallize, take form, take shape.
“What I call ‘crystallization’ is the operation of the mind that draws from all that presents itself the discovery that the loved object has some new perfections”
-Stendhal
So basically in this light, we are crystallizing because of the way you view us, because of your vision. Because you see the best in us and who we can be. I strive to follow you by example in my view of my market.
What does all this have to do with clarity, certainty, vision, North Star etc…..
When you’ve crystallized your vision (I believe to be your North Star), then you are automatically drawn, motivated, focused, guided……then you have the clarity, certainty etc..
John Bowers
OMG john…
i got goose bumps when i read this…
“The concept of crystallization was originally developed 1821 by a French writer Stendhal which describes the process of falling in love.
To him falling in love is a mental metamorphosis, in which unattractive characteristics of a new love are transformed into perceptual diamonds. In other words the bad qualities and characteristics are transformed.
Rich, I believe this is what you are great at and are trying to teach us to do, what I am now learning to do now……you exaggerate and amplify(in your mind) the best qualities in us, and see us for who we can be, you know our potential.
Because of your vision, you are able to help us transform our bad qualities into good. You help us crystallize, take form, take shape.”
thank you for such an amazing comment!
Rich, Thanks! My take away is defining your customer/ client to the extent that you suggest. I love the idea of creating a persona- a clear picture of who this person is. That is valuable for me and all my clients!
Selfishly I agree with James on wanting more in defining what we are really selling.
For the overall good I know that question #2 often isn’t explored deep enough–the why. I know it is easy to put something down in answer to this question, but then I follow that answer with well why is that important, and keep doing that until I get to the REAL why.
Having a strong WHY I find gets folks through the tough times.
Either direction can’t wait for Monday!
thanks sean….
and you’re so right about question 2.
i’ve often said (don’t know where i heard it first)…
“THE GREATEST PRODUCTIVITY TIP IS TO BE PASSIONATE ABOUT WHAT YOU ARE DOING”
regarding your question – thanks for the vote – it’s duly noted, we’ll see what others come up with…
Biggest take-away is answering questions 1 and 2. I’ve known about and worked on being clear about 3 and 4 for some time, but the first 2 I’ve never really considered.
I am now thinking that clarity on the first two questions might have a huge influence on the answers to 3 and 4.
When I recall the successful offline business I built years ago, these 4 questions were intuitively clear in my mind. Online, however, this has not been the case.
For Monday, I’d like to hear more on those first two questions.
Al
it’s funny how that happens al.
when i first got online – i seemed to have developed selective amnesia of everything that’s important in business… it took about 2 years of frustration and struggle to remember to remember everything i knew about business applied just as much to online business as it does to offline business
RICH SCHEFREN,
Riddle me this: (VC)x2(P)=($$$).
Can you answer this riddle? I am TERRIBLE at mathematics and I’m afraid a scab is forming over my left eye.
How can I prevent this in the future after trying to solve these riddles???
barb …. just read my prior post – i break it down in complete detail… and thank you for commenting
Hi Rich – I really liked this post. These are great questions.
I really like them all, but especially “Question #4: What are you really selling?”
I think this question not only needs to be answered to give us a new focus, but also so we can communicate and focus on this end result in our communications with prospects and customers.
The way I put it in a recent blog post was this…
What end result has your customer been searching for that you offer through purchasing your product or service?
I also really appreciate you posting Question #3.
I realized I have never created an ideal “persona” for my prospects and customers. Thanks for that reminder. I need to actually do it now! :)
I just re-read your #4 section again and realized you did mention that aspect. I guess I’m just re-emphasing your point! ;)
no worries scott… but the important thing to realize is that you have to expirement lots of different approaches – in other words lots of different answers to the question “what am i really selling?” to find the best one.
now, obviously, what most rookies do – and it’s a big mistake – is thinking they are selling the “thing” when in fact, it couldn’t be any further from the truth. first of all the thing is never the thing. second, where do you go from there? there’s no new avenues, no new approaches, no new markets, (i think you get the point – or at least i hope so) etc…
Maybe a “meta question” to be asking while reading this is “how uncomfortable are you while asking yourself these questions?”. The more uncomfortable (or uncertain), the more important the question is!
For me that was especially true for question 4. The trap is to get caught up selling “whats” instead of really letting the answer to #3 drive it.
i.e. get in the minds of prospects and customers. Instead of just creating products/services and foisting them on the market. Loved the guidance in #3 by-the-way.
So biggest take-away for me was the importance (and how to) of really going into “creating a persona” for my customers – to answer #3.
Funny side-note:
I’ve heard Eben Pagen talk about this as creating an Avatar for your customer. Though maybe with the popularity of the movie, he needs a different term, to avoid confusion!
So with creating a persona in mind, what I’d like expanded for Monday:
Could you expand on “compare visitor profiles for the most successful companies in your niche”
thanks,
Darrell Merrick
Note: I retweeted this post on @AdwordsGuru
Good for you. Now go make some money.
great point darrell…
as far as i know in marketing it’s always been called a persona – maybe eben was trying to create his own term for a standard marketing practice.
tell me a little bit more about what you want to focus on because i am not exactly clear.
My biggest take away from this post is the importance of changing gears.
To be effective you must take in the big picture, so you have a complete understanding of how all the pieces fit together.
A single transaction between one prospect buying one of your products is merely a frame–like a single still in a movie.
And you have to step back, reflect, and take it all in, in order to grasp the bigger trends and understand the more fundamental issue.
Wants and desires are linked in an elaborate network. And the higher you climb on that ladder, the more value you deliver, the more your clients can benefit from your services, and the greater your ability to positively impact their lives.
When you get to the fundamental issues of identity and purpose you tap into the core motivation of someone’s most important values. And that always gets the juices flowing.
But that big picture space is the proper place to plot strategy set goals and reflect.
And when you are done, you change gears again, come back and get to work on the more mundane aspects of your work. But when you come back, you bring back perspective and an ability to set and keep priorities that was unreachable before.
couldn’t agree more kurt – in fact i am thinking about talking more about this on monday.
thanks for your insightful comments
Hei from the fjord,
Rich you are a powerful demonstrator of “To Have Give All to All. :-)
Thank you for your personal, and Strategic Profit’s business, example igniting as you say hope to re-member the clarity of who we each are and thereby gain the confidence to be all that we can be.
From Question 1 “Hint: Think… if you could… really… make the world a better place… who would it impact?… and what change would you want to create?” sparked my biggest take-away. It offered a whole new perspective upon who the initial target market may be for our start-up which is targeting multiple billions. The challenge of such a Large Vision has taxed our ability to simply get off the ground!
The powerful steps you detail in Question 3 will now allow us to begin testing out this spark of inspiration!
Helpful beginning steps to as you say:
“…create a persona – where you give them a name – find a picture that represents them – and a complete description including – who they are… how old are they… male or female… their home life… their relationship with friends and family… their biggest worries… deepest desires… major frustrations… darkest doubts… firm beliefs… biggest dreams… insecurities… suspicions…etc.
…Hint: I realize this is no small task – and in an upcoming post I’ll give you steps to create this – but for now…”
Rich, I’m beginning to feeling guilty requesting of you any more. :-)
But since you also asked, “what we’d like you to expand upon for Monday”…how about the “steps to create this” as you mentioned in the Hint above?
All our love to you and yours from your friends in Norway!
PS. Rich, your “BRIBE…TO COMMENT
WITH MY MOST PRECIOUS ASSET!” reminded me of the statement, “The world needs a man’s heart.” You are surely such a man Mr. Schefren inspiring each of us likewise to give our hearts to the world. Lead On! :-)
thanks for the compliment tim…
and never feel bad about asking for more – cause you only get what you ask for in life.
how’s the weather in norway?
You are so right, I appreciate that reminder Rich!
Report the weather here on the fjord to you Wed afternoon 3pm your time and 9pm ours when I am fortunate enough to also send some questions your way in this first month of your excellent Business Growth System coaching Q/A call.
If you get this message before then, heads up that your Strengths Mastery Advantage service has revealed my Strengths MO as 6-2-8-5
Is that close enough to be in the “cloned” category with you? :-)
In any case, SMA is so important to what we’re up to that I’ll have a few questions for you around how we will best market it, with some of your personal assistance.
Thanks Rich for a great series of posts.
My take-away is #3 and #4 – narrowing in on exactly who my customer is and what am I selling. I have material from both Frank Kern and Eban Pagan that talks about this. Creating the avatar of your customer, etc. I liked your examples of where to go to get demographics and sites they also visit. I’ve done this in my mind before. Tonight it’s going down on paper.
As for #4, it sounds like the benefit, not the features. The sizzle, not the steak. This is where I’m having progress, but still struggling with my niche. Your previous blogs have helped me use my own experiences and stories to extract what I’m looking for, to use as a starting point.
What I’d like to hear next is an extrapolation on #4, to make sure I’m heading in the right direction. I understand that they are not buying the product, but what it will do for them. I guess I’m still looking for the right words, or finding the examples I need.
Thanks again Rich for your insight to help us out!
Mark Jala
PS. It’s been retweeted!
thanks for the retweet mark (and the comment too!)
stay with the phrase persona (as opposed to avatar) because then you’ll find lots of material by clever marketers on the topic when you search for it.
we’ll definitely have to explore #4 more – not sure if that’ll be on monday or not though, so stay tuned…
Hi Rich,
These 4 questions you asked, are a fundament of any business start, and they are a great reminder when already running the business, so you dont loose track of your focus, as it makes you think harder, re-question yourself why do you do your business in first place, and makes you fall in love with it again.
I would like to see this blog forwarding on Q No 4, as that is real sales booster, when you recognize that you dont sell a product, then a benefit. In my field, this has blown my sales in 6 figure business in just few months (even though i do my business in Bosnia…), when i went through your big friends Jay Abraham seminar, and realized that people always buy benefit and not a product.
So just a small change in the title of our brochures made a huge difference. I`m in herbal business, so understanding first of all who are our targeted markets for each product, getting into profiles of an average client, understanding their fears, hopes, dreams and based on that, selling them a benefit, made us growing in this recession times.
So big point is on Q No 4, as a lot of people don`t realize the power of selling a benefit and how that small change in thinking can boost you in unimaginable heights of business growth.
In other words you change your way of thinking from being “buy from me and not from him” into way of thinking where you constantly think how to add a value to your client, and how to make a trade with you being on a much higher, friendly level, so client feels like being your best friend when purchasing from you, without any fear that they will end up looking like a fool.
Best Regards,
Zlatko,
Bosnia
thanks zlatko – all the way from bosnia… WOW!
glad to hear that an understanding of point 4 has already boosted your business significantly – and that my mentor, jay abraham, delivered it to you.
the big question is: how sure are you that the benefit you are focused on is the best one for sales? there isn’t a way to know unless you’ve tested.
rich
Hi Rich,
thanks for reply, I appritiate it a lot. You are right there, we did a LOT of testing on one single variable at a time, but biggest changes happened when we tested brochure titles. Oh man, that made so big differences. Sometimes we had 50% declines, and then urgently go back to earlier version which delivered results. But once we got into way of writing of benefits, on language which was like normal talk, and our clients could understand them (not to use scientific names and medical terminology), that is what made to us to point whatever we produce – it sells :-)
The testing was the key, and since direct marketing in bosnia still depends on physical brochures we had to wait quite a long time to see the results. Nowdays we test everything, new systems of discounts, refferal systems and how to boost it etc. Also big point is to recognize from where the majority of your business comes from. And then simply do something about it, make it work more harder for you…
Zlatko
Rich – Another stellar post. My biggest take away from the post involves not relying on myself to have all the answers.
1. The idea of brainstorming with others in my business when creating a product or sales campaign – it’s a “ya duh” thing – but why do I forget to do it?
2. “…go to sites like Alexa.com, Quantcast.com. Compete.com and do searches and compare visitor profiles for the most successful companies in your niche…” Do the research and don’t rely on what I think I know about my prospects.
As for Monday, I’d like a further discussion on #4. How to have x-ray vision to see beyond the obvious – I sell grass seed.
Thanks again for all your wonder advice.
Kathleen (and Rich),
A couple of excellent points. Use team feedback to refine pitches/products/platforms, and “Do the research” so you aren’t just relying on hunches.
But most importantly, the “insight” to “what” you are “really” selling is that in every case, it is YOU and your vision of the world. I watched a television show of Billy Mays putting together a couple of his famous (and 1 especially successful) product promotions. The product inventor didn’t have a superior product, but he had a GREAT marketing hook! He took out this insole that cushions your foot inside a shoe, laid it over his hand on the table and WHACKED IT with a HUGE STEEL HAMMER … SEVERAL TIMES.
Kathleen (and Rich)
A couple of excellent points. Use team feedback to refine pitches/products/platforms, and “Do the research” so you aren’t just relying on hunches.
But most importantly, the “insight” to “what” you are “really” selling is that in every case, it is YOU and your vision of the world. I watched a television show of Billy Mays putting together a couple of his famous (and 1 especially successful) product promotions. The product inventor didn’t have a superior product, but he had a GREAT marketing hook! He took out this insole that cushions your foot inside a shoe, laid it over his hand on the table and WHACKED IT with a HUGE STEEL HAMMER … SEVERAL TIMES. They were so impressed with the visual that they built a campaign around it. But what Billy Mays was ALWAYS selling was HIMSELF, and his great ability was to make you trust that his enthusiasm was real and therefore the product claims were real.
The key is that we are ALWAYS selling ourselves. That is always the answer to what we are “really” selling. You! It gets really personal for actors and actresses because although they think they are trying to sell their acting ability, in most cases the rejection is that they do not have the right “look”, and that’s personal, because makeup and clothing paint the character the actor inhabits. The actor gives it truth and life.
I have several online “businesses” so I will pick the one to which my link from these posts directs one, which is a site about dreams. Dreams awake and asleep, conscious and unconscious, constructive and most particularly the kind that are really a form of destructive self-sabotage. I want to help people overcome deep seated fears, fears that are often not part of the bad consequences but actually fears of “getting the good stuff” in life. Because it is easy for me to see solutions to other people’s problem, I can be of tremendous help to them. Clearly this is a case of selling myself as the product, and any written info product is just a “slice of the heaven that is me.” (I try to use a LOT of humor too, taking life too serious can be fatal.)
But my clear vision of the world I am trying to create lies in another area, the “Green fuels” revolution and the economic development revolution that can bring about. (Rich suggested I put in a link to that wealth of material I have created over the past several years, you’ll find a lot of the political history of the country, and of Hollywood entertainment there too, as well as a treasure trove of inside information about biofuels at http://www.americanchronicle.com/authors/view/1059#articles ) and there I almost don’t have a “customer” except to convince the general public that we NEED to break the petroleum addiction as soon as possible.
On the other hand, if your dreams are going unfulfilled because you are afraid of them, take a look at this: http://www.youtube.com/watch?v=-U45idaJF1w
Tomorrow I’d like Rich to take on the subject of “video” marketing. I always ajudge my own video to be far to amateur and yet I have also seen great successes, even viral multi-million viewership of really poor videos too.
Thanks,
Sincerely,
Stafford “Doc” Williamson
doc – i hope you’ve read my post about billy mays – i think that does an excellent job of breaking down video – but maybe you’re thinking of something that post doesn’t answer – so question away…
What I want to do is to help heal the Earth so have been listening to the AbundantMystics.com series & look for the evidence for the beliefs that support you
I’m with you on this Philip.
I market a product with 14 conventional superfoods and 10 wild Australian Aboriginal superfoods. It’s called Kakadu Juice and it targets diseases of nutrition (you can’t run a business well if you’re ill). It provides second stream income (useful cashflow for any business). It promotes remote region indigenous communities with opportunities (we source ingredients from Aborigines and help them develop ecologically sustainable, socially appropriate local enterprises). We also engage larger corporations to participate in our endeavors to give back to (create opportunities for) the traditional owners of Australia and the longest living culture on the planet.
Hi, Rich, I consider the Internet Community as the passengers of the “Titanic”.The guys who were lucky enough to jump out and take place in the safety-boats are called Gurus and they are in position to call the price to the rest of passengers who already understand what the end of the story should be.So, for the question “What your audience is” I would answer “The entire army of people who want to escape the poverty and start making money online”.
For the question “what to sell them” my answer would be “everything, excluding the real stuff that can help them to start making money online”.This is crucial to make a millions.The hungry crowd that will buy for the rest of their life because they have no chance to jump ouf off “Titanic”
whatever anatoly… there are plenty of blogs that have used “the common enemy” approach towards gurus. unfortunately my blog and what i do on it sort of disproves this line of thinking – but that of course doesn’t diminish the hook these sites provide.
so, i suggest you go over to those sites where you can piss and moan with a bunch of like-minded individuals – as you can see your message falls flat here.
Rich, I just now took ACTION and signed up for The Founders Club since I really believe this is what I need at this time. The last few days have brought a lot of things into focus. I will keep moving forward until my mission becomes obvious.
I will address your other questions for today after some more thought. Thanks!!!
glad to have you on board roger… if you like what i provide here – you’re going to love founders club! i get the chance to write entire reports on a topic and i spend a lot more than the two hours i do on these blog posts.
looking forward to making your acquaintance
In getting that clarity it might be useful to ask a few questions:
Wouldn’t it be great if … (I could double my sales, people asked me to present to them, my product was in huge demand, I only worked on my business for 2 days a week etc)?
What needs to change if … (my sales are to double, I had people asking me to present to them etc)?
In what ways could we … (double sales, attract clients, create demand, get free from the day to day etc)?
Each of these needs to be specific as a question then open up a brain storming session with no holds barred. Certainty can come from anywhere when clarity is achieved.
Challenge your self-imposed ceilings. Develop the focus. Create the story and cement the brand.
Vic Cherikoff
CEO
Kakadu Juice
I really hate to admit this, but my biggest take-away moment from today’s post is the fact that I’m really not very clear on Question #1, what impact do I want to have on the world.
One of my biggest struggles has undoubtedly been trying to define what my business is really about and what it offers. I have a good idea of what I’d like it to be, but sadly, my definition isn’t very clear and as a result, I find myself floundering much more often than I should.
I can absolutely see the value in have a crystal clear vision of what my business is about, but until I’m able to define the impact I want to have I know I won’t ever be able to reach that point.
So, my task for this weekend is to do some serious thinking, mind-mapping, and brainstorming so I can get crystal clear on step #1. I’m pretty sure that once that happens, I’ll be able to quickly define my answers to the other 3 questions.
As for what I’d like to see next week, I’d love to see you expand on your statement from yesterday, “I should point out that a multiplier of value is its uniqueness.”
Of course there are all the tactics you mentioned as well, but one step at a time.
Thanks for taking the time to share so much of your insight and experience. I don’t want to blow too much smoke up your skirt, but the way you conduct your business is something I aspire to for my business.
thanks chestin – and if you did the work this weekend – you’ll find it was the most profitable work you could ever do.
i think i am going to be answering your question in monday’s post – although it’ll be somewhat indirect because i’ll be focusing on a bigger issue, so stay tuned…
rich
I wonder which branch of the river of life that Anatoly’s (couple of posts above) boat is floating down…..(smile)
Sorry, I just had to throw that in for everyone who was on the Incremental Advantage webinar last night.
Rich,
I have a full weekend of MITs:
1. Integrate key points of Incremental Advantage into this whole exercise -
started putting it into practice today by scheduling my entire day – wow – what a paradigm shift – biggest one was setting two appointments at 900am and 300pm to check email – Liberating is the word!
2. Read Uncertainty Syndrome again -
if I get as much insight from it as rereading the Manifesto – oh boy!
3. Answer today’s questions -
Just when I thought I was about ready to answer the questions from Intention Deficit Disorder about clarity you went back to your yellow pad and came up with these four. As I was laying them out on my word processor to start answering – question 3 has 37 sub-questions and there really could be 50+ to thoroughly understand one’s market/target audience. (probably going to need help with some of the more technical parts like how to determine the visitor profile of the sites that you suspect are already selling to your target audience)
that’s 3 but somewhere in here I need to sneak in setting up a Twitter account.
I am glad you are taking the weekend off from posting so we can catch up..
After completing the above MITs, I will post again on Sunday night in an attempt to give some insightful feedback about possible content for your post for Monday.
Thanks again for your FOCUS and engagement this week – the impact is going to be huge.
I am leaning into the success curve.
Have a fabulous weekend!
(your 30 minutes would be well invested in my project as it has potential for great positive impact (giving real hope) on a very large audience (almost anyone, but especially the under 30 crowd)
totally agree about anatoly (founder club members will get the joke)
if you do what you said you would – then you’ll certainly be on the success curve – GOOD FOR YOU!!
and thanks for your comment and your membership in founders!
I wish I could say I got it all done this weekend, but I didn’t.
but I did:
1) share the key concepts of Incremental Advantage with my accountability partner on Saturday and we agreed to apply them to our projects and our future meetings.
2) I have 1, 2, and 4 answered. i feel i need to define 3 a little better – right now it is too broad.
3) The Entrepreneurial Emergency – well, let’s say, you really have my attention now. filtering/integrating (not sure which a better word) the answers to the above questions through/into the seven step buying process using the techniques in the Incremental Advantage seems daunting at first but it really is doable. I finally feel like I have a framework to guide my actions.
4) i did retweet Friday’s post @KLWilson199
What I would like to see you discuss more is…
Page 22 of “The Entrepreneurial Emergency” – Two types of entrepreneurs –
First group = learn something new and apply it – learn from actual experience what works and what doesn’t to gain clarity.
Second group = want to learn more before they get started to avoid making a mistake. They plan endlessly always asking, “What could go wrong?” They are trying to solve problems before they occur.
From your perspective from last Thursday: WHAT I WOULD DO IF… I WAS JUST GETTING MY BUSINESS GOING! – How do you balance risk versus forward progress if you have a limited budget and can’t afford to make too many mistakes before you start generating some sales?
I wish I was ready for 30 minutes with you, but right now it would not be the best use of your time – but the day will come very soon where it will be.
thanks for helping provide a needed catalyst. Keep it up.
kerry – you should be really proud of your progress – now stick with me and with the founder’s content to translate that into greater profits.
Rich. Great posts from start to finish. My business really tanked when the economy turned south and I got hit hard. So hard in fact that I just stoped reading your posts for some time. But you roped .e in again with some powerful questions and content and got me thinking in the right direction this time. I am forever greatful you were inspired to write these. Biggest take away today is that it is not that difficult to get clear. These are qreat questions and there are only 4 not 10. So it makes it so much easier to come to the drawing board and get really clear. For me I have wanted to help everyone and the draw back is I am not reaching anyone because I am too broad. My thought for your next post would be what are the best no cost ways to get you prospects profile. How can you get really clear on who your prospect is and the best no cost methods. Thanks again for your inspiration and being a part of getting me back again in the game. I will definitely tweet @ you at iGoxtreme thanks.
Roger
sorry to hear about your challenges roger. make your focus tighter and you’ll get the rebound you seek.
i think i am going to be doing something even better on monday – so stay tuned.
and glad to have you back as a reader – so thank you for giving me the opportunity!
Hmm… Even before I decided to read this post today I made up my mind to journal what has been working and what hasn’t been working to see if there is something to learn from it all. I’ve also decided to take Frank Kern up on his profile questions from his Core Influence presentation. I think that was at your event, I’m not sure though.
Anyway, I have to say that I’ve been going to your blog “on purpose” even before I see your notice emails because of how compelling it has been for me these past few days and part of it I have to say is to see if my previous questions were answered or not. That personal touch really makes me feel like a belong or am understood. That’s a take away that I need to start implementing into my own blog yesterday.
It’s so true about what you said about clarity and certainty. It seems like I’ve been stuck for the last year or so. By stuck I mean not having any “real” direction. It feels like I have too many skills to offer the world and I end up chasing someone else’s dreams and dollars instead of doing something that I truly desire to do or that will have the impact on the world that I would like.
The lack of clarity I have is effecting myself esteem. Though I have a loving, supporting wife and beautiful 4 month old daughter, the life we’re living is less than I ever anticipated. I know that I’m being personal here and well, that’s what having my comments recognized does for me. It validates me as a person.
I’m going to kiss my wife and child goodbye, take my journal and go write for a while and see the clarity that begins to unfold. Thanks…Ryan
Oh and for Monday…
What does it mean when we have what seems to be TOO many options to choose from? When we really don’t care about large, long term impact when all we’re really concerned about is paying the bills and providing food for your family?
That’s what I meant by chasing dollars. I am a trainer in NLP and rather than building up my own training company, which I’m not sure I want to do, I’m looking for the quickest buck… Training sales companies, copywriting, sales and marketing coaching or consulting… whatever will bring in the cash for my family. I usually end up quitting if I’m an employee because I’m too entrepreneurial and clash with the owner or become unfilled with the task because I’m not growing or helping others to become their best self.
I guess what I’m seeing on my screen really does fall back into those 4 questions. So how do those 4 questions help us to maintain focus long enough to see it through, not want to jump ship and abandon our ideas and dreams of making a dent in the universe when it comes to providing for our families which is another one of the reasons why I chose to go into business for myself.
Right now I’m at the place where I’m in between. I’m employed for a national sales trainer and I’m unfulfilled mostly because the money that was promise was subterfuged away. Long story and valuable lesson. I’m ending that relationship and looking for the next “bandaid” when what I really want to do and what my heart tells me to do is take that next step, that leap of faith and make it happen when the critic and realist side of me says it’ll take too long for you to get up and going. I know the obvious answer is do both. Anyway, I’m rambling…
What I see is that you’re afraid to fail. If you’re afraid to fail, why do you think you should be in business? Sixteen years ago this April, I was injured in a traffic accident that crippled me permanently. When I got the settlement, two years later, I bet every penny I got, on starting a custom printing business. Nine years ago, I lost it all, when I was rear ended by a pick up truck, and left with a serious back injury.
It’s taken me Nine years to stabilize enough to start over, and I’m trying to do just that. Over the last Eighteen years, I’ve lost Three businesses, to events beyond my control (physical injuries), but I haven’t been afraid to try again. Three times, I lost every penny I had, and all the work I had done. Granted, I didn’t have a family to support, but that would have just made me try harder.
As a result, I have a real good idea of whom I want to target, as a customer. The business person that I was when I first started. The person, novice, or expert who doesn’t yet doesn’t understand that Advertising, Marketing and Selling are all one process, just different points on the Arc. Who doesn’t comprehend your point about completely understanding how to treat customers. IOW, doesn’t even know they need to answer those questions, so they can stop wasting money.
So Ryan, what’s really holding you back? You seem to have all the skills you need, why keep finding excuses? I haven’t used any of the times I could have quit, because I’m not done with what I can do for others.
When you asked what I take away, it’s that unless you are doing it to genuinely help others, you shouldn’t be doing it.
ryan – i’m excited that you’re coming here on purpose. and starting a journal or just continuing with one is a great step in the right direction.
but you need to be careful – chasing the quick buck often make you stray from what’s best in the long term (and the short term). that’s because it turns you into a opportunity seeker.
kind of like an alcoholic, who is going to quit drinking tomorrow, but going to have one last smashing time. many would be entrepreneurs fall victim to the same detrimental thought process – i’ll build my business later, right now i need to score some cash. generally, it doesn’t work out.
my vote is to take that big leap of faith – but know this – it won’t be easy, and there will be times when you will doubt you made the right decision. but if you know it’s the right move – then – it’s the right move – no matter how difficult the journey is.
i really hope that helps ryan. you seem to be at a crossroads and i hope i’ve influenced you to take the right path
I just read this today. My computer died and I now I have a new one. I had a meeting with my former employer and business partner. I say former because the meeting took all but 5 seconds. It was a thank you for the times we had we’re both going in different directions and I respect that and will moving on. There was a peace in my heart and he didn’t try to keep me or want to renegotiate which tells me that it was right.
Thank you…Ryan
Hi Rich.
My take-away is , you answer #1 being introspective and honest with yourself. When you answer #2 it helps focus and clairify your answer to #1. Your answer to #3 then gives direction to your answers to the first 2. Then #4 ties it all together as to how to really make your business thrive.
By knowing what you want your impact to be, you can then focus your business to be the best means to facilitate your impact. Then knowing who your focus is on and what you’re really selling will give you the surest opportunity to make your greatest impact.
Tomorrow I be interested in going into why your business exists more in depth, what other questions a person could ask themselves.
Thank You for another provoking post.
you’re very welcome greg – and there’s definately a logic to the sequence – glad you noticed. and i appreciate you taking the time to comment and contribute.
Hi Rich,
Great post, thank you for this next set of keys!
Clarity and certainty resonates clear as a bell, and I would add focus, determination and patience to bring the process full circle.
Your question one had escaped me, impact, while the other 3 questions I have been mulling over. As a former newspaper writer and photographer I do know a bit about impact!
To answer your 2nd question, I see this leads to creating one’s own product, the next key to take your business to the next level.
I have my product to be created in mind as I find what’s on the market is so unrepresentative of kind of information I am looking for. However I seem to stuck on presentation, so your “clarity and certainty” is highly appreciated!
all great points victoria – the only thing i’d point out is clarity comes from doing external and internal thought…. certainty comes from the clarity but it’s mostly internal…focus, determination and patience can all stem from certainty and clarity, but they are primarily (if not entirely) internal.
thanks for commenting.
Great post Rich! My biggest take-away: It is not enough to just make a good living and serve others in some way… All aspects of my life must be aligned with why I am here on earth – now. Thanks for the reminder… it has given me clarity.
glad i could help Karl – and thanks for commenting
Ah… I didn’t add “What do I want to be posted on Monday?”
More clarification and examples on deeply understanding “The Question 4″.
Do you have a check list or mind map for this? Your experience and guidance should shorten our learning curves.
As I look at this now for my businesses I can see it should help me write better ad copy and give me clues as to how to better position in the market place.
Double thanks!
Karl
no checklist or mindmap karl – but maybe i’ll create one – so stay tuned…
it seems like question 4 has opened up a can of questions… makes me think more about what should come next
Dear Rich
Just a big WOW!
I have just read your previous post in this series and I came straight onto this one as I needed to keep up the flow.
Your 4 questions have come at exactly the right time for me as I just finished breaking the camel’s back on my very first online business.
The biggest take away for me would be the answer to question 3. If I can build an intimate picture of my fantasy prospect then I just know that I can make my own ‘dent in the universe’.
I have question 1 and 2 already answered and journalized (is that a word?) but I’m having visualization difficulties with my persona.
Really looking forward to Monday 10am.
Thank you for reading
Kindest
Dominic
dominic… you’re off to a great start. the only way the picture of your prospect comes into focus is through research and then careful thought about what that research means.. and it’s your fantasy prospect it’s the hard cold reality of your prospect and his/her world.
Here’s what I’d like you to address for Monday…
Why isn’t the reason behind Question #1 the same as the answer to Question #4?
Let’s take your example as a test. If the world is better with more successful entrepreneurs who also have a better life experience, then doesn’t that describe what you’re really selling? In other words, you’re not selling coaching and business education but rather the better life experience that comes with business success. Right?
If not then you’re selling something at odds with the impact you want to have the world. That can’t be; Question #4 is about the impact on the individual and, in aggregate, that becomes the impact on the world that Question #1 is about. At least that’s how it seems to me.
Very interesting post…
great point chuck – but i think you’ll see in my next post where you are off the mark – it’s going to turn some lights on. promise….
thanks for the well thought out feedback – and for taking the time to comment
I find question #1 the most difficult, and I think the rest is so much easier once someone has the RIGHT answer from the HEART to question #1 -what impact to have on the world.
As I see successful people, many of them found their real mission in life at the age of 30 -or even later.
You mentioned Steve Jobs, and he also recommends: “keep looking, don’t settle!” (There is a great speech video on him on youtube at Stanford University 2005.)
In my age (24) it is very difficult to really find out what I love. (I love so many things, but I have to work on one thing only…)
I see many entrepreneurs struggle because they just build their business to make a living, not from the heart to really create sg as a mission.
You Rich also have been working in many other businesses before you found StrategicProfits, and it is great, that you found your mission, but what was the way to that?
Maybe it is not even your job to answer questions like this, but who has this job?
Because as I see, everything is a way easier after finding the mission, having the belief, and then starting to work on it.
So I would like you to expand question #1, because if its not answered right in everybody’s mind from the heart, even the best marketing strategy can not help them to be successful.
unfortunately greg – only you can answer that question for yourself. and it’ll most likely change as you get older too.
but if you maximize what you’re doing through each iteration of the process you’ll find it’s like a staircase where each step takes you higher and higher and closer to the success you’re after.
make up your mind (easier said then done) and then embrace it as if it was the only answer you’ll ever come up with – and when it changes, really changes to something else, you’ll know because it’ll be obvious for you.
hope that helps.
rich
Truly, this has been an amazing series of blog posts Rich!
My biggest take away would have been “falling in love with your customers”, but because of your awesome training inside the Founder’s Circle, that’s not my biggest take away today…
Today would be, me as a business owner having a bigger vision for our clients than they might even have for themselves and really knowing what I am REALLY selling.
Hearing that you and your team gather together and brainstorm these kinds of things is very motivating to put more effort in this area.
I also really liked what you said in #1… when you think that way, it causes you to really put your whole heart in your product or service, not rush through it to try to make a quick buck.
I do have a question, but not sure if it’s right for Monday’s post….
I know you are big on writing free reports and becoming the Maven in your niche. For someone who doesn’t have connections with big names in their niche, what would you say the most effective way for that person to get their free reports in the hands of thousands of people would be?
Thanks Rich!
great question paul – i do think there are some new effective ways to get your message in the minds of your market – some i’ll be able to discuss in the near future.
but i am saving my best one yet – because i plan on using it shortly. you’ll know it when you see it.
thanks for all your retweets too paul – you’ve certainly been passing my message around and i truly appreciate it.
my persona is somebody who knows how to use the internet not only to make money
my products are services and tutorials i can help people to use the internet for helping their businesses
what i got from your questions is that what retain me to make a lot of money is simply TIME to study a bit more
i will retweet it from pa4321 5000 followers
Interesting post Rich,
I was well versed on the point about knowing your customer inside and out, but I never really sat down and thought about why my business exists…
I thought I had it figured out by knowing I solve X problem for “Z” type of customer, but that’s such a surface level appreciation. There’s a bigger reason that my company exists and I think I’ve overlooked that aspect until now.
Thanks for the paradigm shift!
I’d love you to expand on how to distinguish between the end result you deliver to the customers and the end result your company has as an overall entity in a global sense (i.e. the small picture of why your here vs. the big picture of why your here).
you’re welcome for the paradigm shift anthony!
regarding your question – didn’t i make that clear in this post? what specifically are you looking for me to expand on?
Hey Rich
I’m a fellow South Florida resident and I’ve been thinking about finding a way to meet you. I love your stuff. A funny story I was looking for a new merchant account and I heard Frank Kerns mention powerpay.biz. I called and got your name mixed up with Frank’s. Anyway I wound up talking to the individual that handles your account and you got credit for my signup.
My biggest take away from your blog post is knowing what your selling. I’m not selling a resume I’m selling a new career step. Or I’m selling the key to starting someone’s career. I’m selling the cure for being unemployed. I’m selling someone a way to end the frustration of having to write their resume.
When we talk on Monday I want to get your insight into my business idea (nurse resume tutorial & an upsell to a nurse resume writing package). I want to get your thoughts and insight.
Thanks in advance.
ken – aren’t you really selling: finding your dream job? where you make the money you deserve, with people you love to be around, doing things your deeply passionate about, while making a difference in the world?
i mean, really, who wouldn’t want that?
now, the hard part, figuring out how to better deliver that.
Greg and Karl have come the closest, as I see it, to really answering the Four questions. It all comes down to, are you here in business for yourself, or to help others? If all you want is to make money, you will, but not the way you want to. You will never know real success, and always be chasing it.
When your focus is helping your client/customer (and by extension, everyone else), you will find real, lasting success.
Rich understands the basics, and is trying to communicate them in ways others can understand.
That’s what I take away from your questions.
Thanks Rich, look forward to speak with you.
1 – What’s Your Biggest Take-away From Today’s Post?
You reminded me to be me. And that itself would get me viral.
2 – What From Here (this post) Do You Want Me To Expand On For Monday?
The dialog we have over our half-hour talk. Concepts of living in abundance and increased vibratory consciousness… which I blog about and you practice so well.
hmm… taking the assumptive approach, are you sandeep?
very interesting.
Interesting application of theory of constraints. My takeaway was using TOC like this in personal life works.
Like to see how one identifies the constraints.
To answer your questions -
1 – What’s Your Biggest Take-away From Today’s Post?
My biggest take away was regarding your question what are you REALLY selling. It isn’t the tangibles…it is the intangible, the feelings, the emotions, the memories, the stories, the legacies…To have a passionate awareness and commitment to a bigger purpose.
2 – What From Here (this post) Do You Want Me To Expand On For Monday?
Please explain the Strategy of Preeminence.
Great stuff as usual, but how does it apply to those who have not yet developed great products and huge mailing lists? We feel like minnows in the presence of a killer whale!
There is so much lame content, copycat e-books that shamelessly push a particular product, usually via an affiliate link.
Are there just too many wannabe marketers chasing too few real buyers (mostly the same people in a merry go round pushing stuff back and forth to each other) -> ~~~~ marketniches
Frustrated “wannabe” successful online entrepreneur …
Biggest take-away for me…Answers to Qs1&2 are very easy to articulate but I need to develop more clarity on Qs 3&4. Q3 + ‘connecting with clients’…for Monday.
Rich,
Congrats on making Alexa’s “What’s Hot” list with this post!
#25 in the Top 100 right now. Climbed 3 spots in last 5 minutes.
Tsufit
thanks for noticing tsufit.
it’s amazing what can happen when you really start connecting with your readers and marketplace.
Rich, been reading your blog posts, inbetween pounding nails all day as a sole proprietor with a couple online stores, and I saw you last year in the LA Infusionsoft road show.
No one is really making us stop and think. Think about why we are even doing what we do. And when we do that, we either know what we are doing is the right thing for this point in time, or you realize it’s just for the money.
Doing things just for the money won’t be a driving principle to innovate, improve, and better yourself. Doing it for the love it, and to help others, makes you think more about what you should be doing.
And your points yesterday of creating value, instead of being a me-too is spot on. I deal in high tech commodities, spy gear, surveillance equipment, etc, and there is competition. I try to give extra with video reviews, tips, hints, helping people get the most out of it, or helping to select what they really need to get their job done.
Yet I sometimes forget what I am doing and try to sell products, when providing solutions to problems always gets me better results.
My biggest takeaway is that I need to constantly be focusing on what problems I should be solving, when I create marketing pieces, rather than selling commodities. That way I stand out from the crowd because I am helping them by suggesting the specific product to solve that problem, not hawking stuff they don’t need.
Expanding Monday on some of the different ways we can stand out from the crowd by adding value, and being a problem solver. Everything you do is about solving problems and I need that to rub off on me.
Cheers…
Chris Winkler
chris – i think i answered your question in the next post – but you tell me… did i answer your question?
My take away is the importance of asking the right questions. Without the right questions we can never get the right answers, and our search for clarity will always elude us.
Chris
you are right chris – all thinking really is asking and answering questions.
Hey Rich,
Let me start of by telling you I am new to this blog, but am a big Fan.
You had some profound points that really struck me and rang true in my heart. It is all to easy to get caught up in the minutia. But without a true mission, nothing will stick and little will truly be accomplished.
Your words to me felt like a personal USP of your life.Something that sticks with you and that you won’t quickly forget. That what makes you unique in this world. Simplicity and Focus are so Key.
I will certainly Tweet this post and I would love to hear your thoughts on different ways to brand yourself entering in to a new industry. How to initially set up your business and get things moving and rapidly growing. I believe it is congruent with this post as well.
Thanks for putting in the work and heart into such a good post!
Brandon
brandon – i think i answered your question too – on monday’s post – tell me what you think.
Hmmmm….. I like that. What are you really selling?
I am thinking that the biggest thing I took away from this is that I need to figure that out.
We help entrepreneurs find the right franchise, but we are really selling the american dream. The ability to own their own franchise and change their life.
I am going to blast this out to my list of over 5000 people in my newsletter too Rich, thanks again for another great post!
Twitter: http://twitter.com/OpenAFranchise
wow john!
thanks for blasting out this message! I love it when something i created can impact more people because of the pass-a-long. so thank you for that.
I would like to make a few changes to our civilization to eliminate poverty and put an end to war.
My business exists by default because I do not follow instructions very well and I get bored doing nothing.
Everyone is my customer or potential customer – it makes it easier for me to know how to treat them.
I am selling me.
chris – i hope you further refine your answers A LOT MORE.
no offense, but i don’t think you’ll get real far with those answers.
Well, the first thing I got is that you are a very good copywriter! It was a blog post that read like a sales letter…and i read it all the way through.
The second thing I got was yes, you can answer questions 1 through 4 but that is still not enough. My “negative mind” comes up with all sorts of problems.
*The technical ones
*The financial ones
*The self limiting belief ones
So my question for Monday is: How can I overcome the negative beliefs and habits?
we’re going to move to mindset real soon – so stick with me ron.
and thanks for the compliment about my writing style. i try my best.
it’s important that not only do you have great content – but you do your best to make it digestible.
Hi Rich,
Question 1: What impact do you want to have on the world? Gets you to think about the bigger picture. It’s before one even considers what to sell and what niche etc.
Question 2: Why does your business exist?
One would normally think it’s to make money. But the question gets you to think more deeply into thinking what you can do for people to improve their lifes.
Question 3: Who are your prospects and customers… really?
This gets you thinking about what is the best product or services for a potential prospect and customer.
What a customer wants is not neccesarily what they need, which could mess up the answer to question 1. So maybe give them what they want coated with something they need. Like a healthy apple coated in tasty chocolate.
Question 4: What are you really selling?
This I find is the most interesting question and it’s deep. It’s what the product or service is really doing to help solve the customers problem or even deeper what it makes them feel.
So, to answer: What’s Your Biggest Take-away From Today’s Post?
That would be question 4. It may tie in with question 1 [what impact do I want to have on the world], it’s nothing to do with a product or service but more to do with the benefit to a customer or the world, first. Now that’s interesting, but can it be made into a reality, the answer to question 1?
Lastly to answer: What From Here (this post) Do You Want Me To Expand On For Monday?
Would you expand on the answers for question 4 on Monday [What are you really selling?]?
After clarity it’s getting down to the nitty gritties of implementing and taking action, but thats another learning curve isn’t it?
The content on your blog is sure unique!
Regards
Tony
thanks for the compliment tony.
i think i will expand on question 4 in a future post – so stay tuned.
It’s not the first time I ask myself these question and it’s not the first time I answer them… but each time I do, I don’t find an answer which satisfies me.
Each time I feel like something is slipping away from my mind, something which could complete the puzzle and which I don’t grasp.
Something which would put all the pieces together and make them finally work like an engine instead of just pieces of steel and oil.
then just keep working on it giovanni – sometimes the right answers can be elusive – but if you keep working on it (like daily each morning) eventually you’ll hit the mother-load!
My biggest take away is not specifically the content but that competition and the seduction of the language, or words chosen wisely are incredibly powerful tools.
They make this and other posts of yours so well read, and commented on.
Thank you for this great example of a technique to get people to read, comment and publicise a blog post for you whilst trying to help themselves. I enjoyed the whole thing from the email, to the introduction, to the writing style, words, actual blog content and comments.
And what I would want you to expand on is once you have gained your clarity and certainty in each fundamental aspect in your post, how you communicate to effectively give your customers that same clarity and certainty about you.
thanks for noticing belinda.
i’ll be answering your question real soon – but here’s a HINT… do you see how in this post (and also monday’s) i sort of worked that in?
in other words, while the posts are all about you – my examples are all about me – and they give you a better understanding of what i am all about.
like i said, i’ll be writing more about this in a future post – so stay tuned.
Rich,
Here’s my quick 1 minute elevator pitch:
-I have a proven product(proven in several countries and it is a revolutionary product for its industry in one of the most competitive industries out there)
-all sales are done through word of mouth marketing none of which is done online btw(pretty much everyone that is exposed to this product wants it and understand why it is a gamechanger and completely different than anything else on the market)
-i have a patent for a new market which is the largest emerging market in the world
-Minimal startup capital needed but, due to the competitiveness of this new market strong backing is always best. Copycats are rampant in this market but with first movers advantage and always being on the cutting edge of marketing and innovation and staying one step of the competition, we should be able to become profitable right away and to crush it long term.
Benefits to you:
1) will be able to add a billion dollar+ company(size of the market is in the multi billions) to your already unbelievable resume, establishing even more as one of the top entrepreneurs in the world and boosting your brand power at strategic profits.
2) A fresh and new challenge in the one of the world’s most competitive traditional markets(the internet is just starting to explode but it is several years behind the US).
I’ve already approached a couple of investors and they had huge interest within a couple of minutes but, for whatever reason they were just using me to find out about my idea or they were just ignorant of how business is done outside their country or don’t really understand the power of word of mouth marketing and have very traditional mindset when it comes to business. They don’t like to do things they don’t understand.
You can contact me by email and I’ll give you a 10 minute presentation.
Rich,
Clarity and Certainty are absolutely necessary for success. After the last 24 hours, I’d have to add a bit of kismet as well. You see, I’m working on a couple of projects and had hit that “runner’s wall”. But then I fell in love and at this point, she’s my reason why. Which might seem a bit small to some, but it’s a wonderful reason to me. I’ve got more momentum than I’ve had in months.
I’m in the process of implementing some strategies to ramp up my business, and got an amazing shot in the arm today. I called the toll free number to get some information about a piece of software that i purchased and got into a conversation about SEO with a guy who’s done really well with it. I hadn’t checked in with Google for quite awhile and he suggested that I do. I have a bare bones Wordpress blog on my site, with a bbforum as well. I am ranked #3 out of 244,000 sites for my keyword on a blog that I haven’t touched in probably 6 months. So I am ready to move forward now in ways that I never have before.
#1. I want to answer the question of everyone who has ever listened to a news report about their job possibly disappearing in the next 12 months or any other period of time that asks “Now what am I going to do?”
#2. My business exists to help people find their dream and then build it during what is quite possibly the scariest time in their life.
#3. When I read this question, one of the images that sprung to mind was that of “Joe Lunch Bucket” that I heard discribed at many sales meetings over the years. I have the image of my perfect customer, although I’m very happy to tweak it to accommodate others.
#4 The first word that sprang to mind when I read this question about what am I really selling was revenge. Like that old saying, “Success is the best revenge”. Then I decided that it’s actually a hand up. When someone feels beaten up by their current employer for no fault of their own, I want to sell them the tools that will help them to survive and thrive.
My biggest takeaway is actually that I’m on the right track and that I can do this. The thing is to DO IT.
And while I think I understand the idea of the perfect customer, I’d like you to expand on that idea, perhaps create a perfect customer for say a pest control company.
Thanks for the post, I’m looking to read many more in the future.
John Archer
Rich,
see my proposal above and find out how you can establish yourself even more as one of the top entrepreneurs in the world thus enhancing the power of your brand as strategic profits. The market is wide open and there’s a limited window of opportunity. Either you grab it or someone else eventually will it is just a matter of time.
jules – i am not a big fan of the take-away sale, especially when it’s applied to me – tell me more about your idea in future posts and why it’s so relevant to me and if you sell me i’ll have janine contact you.
Hey Rich,
1 – What’s Your Biggest Take-away From Today’s Post?
Clarity takes care of what to do next, and a lot of tough decisions.
2 – What From Here (this post) Do You Want Me To
Expand On For Monday? Here’s what I struggle with most, Sometimes I feel like I’m crystalizing my vision, and other times I think, “I know some people with pretty nutty visions and they’ve got tons of clarity, but they don’t know it’s nutty. So maybe mines not nutty, but how do I know if what I think is clarity is actually plotting a course that’s just a little off kilter?
Rich I’m sure you get approached with a ton of great ideas, these people have clarity, passion, but I imagine you look at some of these and think to yourself, there’s no chance in hell this would ever work. How could someone know, what is a good check to see if our clarity is on point?
great question paul – let me think about that one for a while. and if it doesn’t get answered in the next few posts, remind me again – because i could and should give you more guidance on that.
How in the world can your thirty minutes session change anyone’s life, that was my biggest thought wen i read your email then i said self your the guy up at 142 am looking for a better way to make some cash flow on the internet i know it can be done. Will 30 minutes change a life, don’t know till you try!
My biggest takeaway:
Competition brings forth the need to invent and embody new thinking and practices that increase our capacity to generate effective action. If we are to compete we must modify our thinking and practices continuously.
Today, most people would view assessing “who is our customer”
as a chore we must perform. It must be a practice for accumulating opportunity or an increase in our capacity to generate effective action against a “norm” or the relative capacity of others with whom we are competing.
What would I like you to expand further?
Your discussion of “persona”. I think you are moving away from thinking of customers as just “things” or parts of the sales process, but seeing them as a dynamic moving conversation that allows us to move and “dance” with them. I think this could be a fascinating discussion.
Rich, you know that top level headers should combine into a sensible text, otherwise people may have a wrong subliminal message (and people with impaired vision, who see just headers, not so subliminal…) Here are your headers:
YOU’RE GOING TO LOVE THIS BLOG POST!
CHEAT YOU OUT OF THE MONEY YOU COULD BE PULLING IN!
CLARITY & CERTAINTY
ALL THE CERTAINTY YOU NEED!
Is it really the message you wanted?
Also, comment forms still don’t work in properly secured Internet Explorer.
PS No need to publish this message, it’s just the only way I can alert you of these things.
i am not worried about scanners ely… this isn’t a salesletter it’s a content rich, densely packed blog post.
so, i’m only interested in getting people to read it – and if they skim it…. well… i guess it’s their loss.
but i agree with your point in salesletter. wholeheartedly
Hi Rich,
1 – I have learned a lot today! I have never thought about these questions and getting the clarity of why my business is there in the first place helps me to be clear of where I should head to.
2 – I would love to learn about how to create a business system using a blog. I’m currently running a blog and I know that top blogs in the industry have some sort of business system to them and that is why they are making serious money yet others are struggling to get by.
Cheers,
Vincent
What From Here (this post) Do You Want Me To Expand On For Monday?
Rich
clarity to think clearly is like being on top of a mountain and being able to see for miles and miles, and maybe just in that moment be able to see the valleys and how to avoid them or for the really big ones how to get across safely ( you might even be lucky and see a bridge ).
That question what are you really selling…….. take it and develop if further
Pete
Hi Rich,
I just got back from a planning session for our next campaign and this is just timely.
1. My biggest takeaway is understanding what it means to really love your customer. For me, that is the key to our business and all our marketing and product creation efforts.
2. I would like to know more about how to identify our customer’s greatest needs and give it to them which I think is a little bit of both #3 and #4.
More power to your blog.
Ronald
Today?
What am I really selling?
Hope for a brighter and more connected feeling in the future.
Who needs to know?
People who are feeling disconnected – within themselves, and in their relationships.
Where will they find me (and themselves)?
http://www.RememberTheRainbow.com
When will they commit to healing their life?
When they trust me to guide them and support them.
Why will they trust me?
Because I am building a relationship with them based on trust and what they need – by listening, hearing and relating.
How do they know it will work?
Because I am an expert in healing my life and walking my talk. Presence is the gift of the Present I share…
Would you like to feel like this?
Feel totally present?
To live in the now? And feel connected?
If I could show you how to do this; would you?
Would you like to feel safe to feel EVERYTHING?
Do you know that you need to feel everything to be Present?
If you knew you could feel safe in feeling, would you?
Would you want to?
Do you want to be able to live in the Now?
If you could live in the now, would you?
Would you want to be?
Would you want to feel free?
If you could – would you?
Would you like to be able to claim the following words as your truth? Your reality?
I am so grateful to be me, to live my life in totality
To walk my talk and understand – there is no fear of reprimand.
There’s only me to be thinking of, do I like what I see outside of myself – or do I need to look and see, what is it I need to change in me?
This is my lifetime to be free, to live my life in totality
To feel the love from up above; believe in me and what I’m capable of.
Now I know what it’s like, to feel total peace inside and out
For I have journeyed deep within; and I know of beauty beyond skin…
Yes! I know how to feel, to be true to me; to be totally REAL
For this is a dream, my reality – and I know what it means to be totally FREE…
IF you had the love and support and guidance to BE this way, would you? Would you join nHarmony Circle of Connection? To feel whole? To feel complete? Would you?
****************************************************************
Your next post; I would appreciate your inspiration of the moment (just like you shared in today’s post – just write it).
Who inspired you to grow and share more of yourself? :-)
Yes, I trust you.
The willingness to give is what is bringing abundance back in to you. Take care of the inner garden and the outer garden will flourish. All seeds are either harvested or composted.
Arohanui (big love)
Jacqui
Hi Rich
Great post as usual. That really is becoming your theme song on here :)
I found your first question the most important for me because i have lightly said why I’m doing this business but i have never really broken it down into the impact i want to have. Now i can break it down into something substantial and really become clear.
I would love for you to share your experiences about how you first came up with those answers. Most of us love a story and learn better, perhaps you could share some of yours.
Either way ill be here Monday to check it out.
Loving all you are sharing.
K
thanks for the compliment karen…
i guess to answer your question – experience. realizing i was on the wrong track when i was… realizing those things that got me juiced and energized… and thinking through what my unique talent was and how it could be leveraged in a positive way to make a dent in the universe (smile).
Hi Rich,
Nothing short of SMASHING!! and WOW!!
Hands down the most stimulating and thought provoking blog post for internet marketing I have read to date. Thank you for sharing your well focused insights.
The take away was ‘truly falling/being in love with the customer.’ Do they know it? How or why would they or is it a secret like a ‘bashful crush’?
Insight on determining “subtext and why it sells” is my suggestion for Monday.
Thanks again,
Edwin Savage
edwin – you make me blush.
and thanks for your suggestion.
Hi Rich
Thanks very much for this post. To use your words, it hit me like a ton of bricks!
I’m an American who has lived in Kenya for the last 23 years. Five years ago, my husband and I opened an advanced driving school to help people reduce their risks of being car-jacked (after we personally survived one) and to improve the driving standards in Kenya and save lives. So, Questions 1 and 2 were easy to answer. Even Question 3, I had spent a lot of time on. But the “penny dropped” when I read Question number 3. I had never thought of the analogy of getting to know my clients like falling in love with someone and wanting to know every single thing about them. That was a big shift for me and I’m really grateful for that. I think I had that ego thing going on and was thinking that I know what people want based on the little information I had about my clients. I’m sure this strategy will make a huge difference!
On Monday, I would love for you to delve into this more and share more insight about how to find out more about our clients. There isn’t a lot of available data on competitors/clients in Africa, like you have access to in America, so if you could share ideas of how to do that without available resources, I would really appreciate it.
Will tweet this post immediately!
Thanks so much for all of your great information and the chance to have a free 30 minutes of your time.
Kind regards,
Kim
thanks for the feedback kim…
and i’ve got a single distinction that will make learning about your prospects and customers a whole lot easier – it’ll take too long to describe here – i think that’s what i’ll write about on monday (although, not sure yet) – have a great weekend
I pushed your retweet this tab, but forgot to give you my twitter address: kimedmunds
Thanks,
Kim
Clarity and Certainty yes Rich this is very very important.
Mindset is key in reading your reports over the years that
is what you have contributed most. Tapping into other peoples
minds by giving them mental value is key. Expanding there
thought process to get out of the what is truely inside of them!
That is not only genius but also genuine. Yes you have a gift
that is still and always will be needed to help others succeed.
Would you be able to continue to discuss more about mindset.
Thanks,
Joe Richard
thanks joe – i’d love to talk about mindset – i envision a whole little series on the topic – question: should that be the next series?
thank you for the great post.
Rich,
Great stuff – this post has provided for me a foundational blueprint to be truly strategic and focused. In fact, in this post you exactly answered the questions I had from the (VC) (P) post yesterday. Thank you!
Questions 1 & 2 are partly answered by me, I still need to put more meat to the bones there, but questions 3 & 4 have created an avalanche of brain activity… All positive!
This is just the kind of direction I needed for my next steps. Now I know exactly how to approach the creation of my ‘marketing message’ as distinct from the product I am actually selling. Simple, but profound… I finally get it…
Thanks again for your insight and the willingness to share it.
Greg
Rich, for someone with ADD, you sure a focused man!
I love the 4 questions. They address the key components of life and business starting with a vision. “Without a vision, the people perish” The Bible says.
My take away is to consider and answer your questions here:
Impact: Champion life long learning for every person on the planet.
Business Exists To: To the platform for life long learning for every person to identify and develop their unique way of learning.
Who Are My Prospects and Customers: This grows as I grow my business. Target audience today is parents with children birth to 5
Selling Really: Time and confidence. You don’t have to be an expert to raise your children to learn and have fun with them.
For Rich to expand on for Monday’s post: A summary of everyone’s take aways and what they wanted expanded.
Now, draw my name so I can be the next Todd Brown!
Wow, Rich,thank you for such generous content-rich blog posting and continuous interactivity with your reader. I rarely comment but I love sharing this by retweeting it to my followers.
Anyway, considering about your bribe,hmm, yeahh, I know, WIIFM.
Here goes;
1. My take from this posting : The double Cs are totally excellent. Clarity and Certainty. It does sound too simple, but it is straight to the point. I did not focus on simple thing like that. And now I should. The 4 question are awesome. By answering’em, I’m discovering my double Cs. The 1st 2 Qs is more like setting up your mission statement/vision. Putting it in a question format is making it more impactful.
The 3rd question, identifying customers, talk about demographics, I never do target demographics. Will learn more bout it. The 4th question, hmm, looking at how our product/service will BENEFIT our customers. I kept on focusing on my product features rather than its benefits.
2. What I would like you to expand on : All the what,why,who question have been answered. What about the ‘how’s?
thanks dazl….
in the upcoming posts i’ll be doing exactly what you asked – the hows.
check out monday’s post (today) – cause it gives you a real powerful how… although probably not in enough detail yet… but i’m taking you down a path – so just stick with me.
1 – What’s Your Biggest Take-away From Today’s Post?
Thanks Rich. Your post is giving me inspiration to think and review. I have also learned from Dan Kennedy, Brian Tracey about about asking these type of questions. However I am intrigued by the fact that you answer each and every post, even if the person commenting has not become a customer.
It is worth asking 4 these questions everyday and fine tuning our business, to keep the entrepreneurial spirit.
2 – What From Here (this post) Do You Want Me To Expand On For Monday?
I will repeat my question asked yesterday. I am reproducing the same with your comment:
“My question-How to consistently increase VC and P without giving up, even when the revenue is not that much/growth is not appreciable.
Your comment-i do like your second question for tommorrow – i’m getting ready to call it a night – so we’ll see what i discover tomorrow and then write from there.
Thanks in advance for your answers.
Hey Rich,
Awesome job! It’s obvious that you put a lot of time and effort into these posts and by the number of comments your work is greatly appreciated!
I love the 4 questions- what a great way to expand your thinking and also zero in on the specifics of your business.
I will be thinking about these all weekend as I am “snowed in” here in the East.
But I have to say that my biggest take away is what you started the post with- clarity and certainty – and how clarity has to come first. This has really explained why I think I’ve been “slow to come out of the gait”. I know that I haven’t been very clear about my vision for the business I have in mind. So this post has helped a lot!
Anyway, in terms of the next post, although any 4 of the questions would make a great topic, I’d be interested to hear your thoughts about #4- “what are you really selling”.
I have no question that you’ll keep up the great job!
Gerard
it seems like a lot of readers want more help with question 4 – so i think we’ll have to answer that further… stay tuned.
Hi Rich -
4 Great Insights into clarity.
In a nutshell:
1) Know your competition
2) Know what is their winning formula.
Amongst the multitude of “Get Traffic or buy this magic bullet” we missed something critical in business.
And that is “Success Leaves Clues”.
Great job on these revelations Rich.
As a small business lead generation specialist – I live amongst the winning ways of others. I do this to rise above the “Best of the Best”.
BTW I can’t wait for Apple’s new iPad – an entire business command center at the beach – it’s coming…
- Glen
Glen B. Stewart
Zero Gravity 4 You LLC
http://zerogravity4you.com
http://cashsmart101.com
http://iPad-101.com
I meant to just glance at this post, and ended up spending maybe half an hour here and taking notes. I didn’t want to leave without thanking you.
There are a number of good things to glean from here, but perhaps the biggest is drilling down to look at what I’m really providing local business owners as I drive people to their website.
A secondary aspect is to get them to think about what they are REALLY selling and providing their customers as well. One outcome of that is to make sure it is conveyed on their website and communications.
htp://connectmybusinessonline.com
thanks tim. i hooked you in huh? cool. i love when that happens.
and thank you even more for commenting – you know, it’s a nice way to let the writer (in this case, me) know he or she is making an impact.
so thanks once again
Hey Rich,
How true about a persons first step: Clarity! May I offer you a resource to share with people? You may know that I was a Jay Abraham protege (back in ‘91), and a Tony Robbins Trainer.
With all my experience helping Entrepreneurs I have synthesized my knowledge and experience into a system called Accelerator for Success using the Dream Bar Cafe Principles.
It allows people to gain: Clarity, Confidence & Focus.
You’ll recognize the featured Experts: Rubino, Abbott & Covert in this 3 DVD set. Let’s connect to make this available – it is awesome.
http://www.acceleratorforsuccess.com/special.htm
Looking forward to talking soon,
Bill
Why does your business exist?
Wow there is one that can really change the way you view or feel about your entire business. Throw out the earning a living and supporting your family and look at it from a customer or industry enhancement point of view and clarity smacks you right in the face.
I’d like to hear more about what are you really selling. What customer emotions are the strongest.
1. What did I take away?
To do ‘cold’ business with a warm heart.
2. How can a lovely small village shop become a hugh hit? details please!
Thanks Rich that you’ve created this.
ps. don’t know how to tweeter, so that puts me out the of the contest, wright?
1 – What’s Your Biggest Take-away From Today’s Post?
I could answer all of these questions almost instantly. Explicitly writing down the answers has made me realize how ready I am to engage in a pretty damn risky venture (entertainment publishing.)
2 – What From Here (this post) Do You Want Me To Expand On For Monday?
The trouble is, I have no resources to grow. No time, no money, no energy, no child support, and some high-interest debt. I’m a single at-home parent to a very high-maintenance, high-strung, needy two year old, and things don’t look like they’re going to get better for a while. I can’t see a good solution to this — do I just have to wait out the years until my child goes to school?
I work at night to keep the rent money coming, and that doesn’t leave me with much time left. I am making progress, slowly clawing myself up out of the financial hole I’m in, but it will be years, at this rate.
If you have ideas on how I can get out of this situation faster, I’d love to hear them in your blog post. I can’t possibly focus any more than I already am — time / attention management is definitely not a problem — so I just don’t know where else to look for extra drops of capital.
i hear ya kat – just know if you are creating real WOW value for your future clients – it’ll come – maybe not as fast as you’d like, but God’s delays are not denials.
and all the hard work you’re putting in right now – will only make you more resilient and appreciate the future success you’ll achieve more special. promise.
My biggest take-away from today’s post is that I must work on increasing clarity in my business plan & goals.
Please expand on Question #3 Monday.
Thanks,
GAHomeBuyer
My biggest takeaway from this post was the importance of clarity. I am someone with a finger in many pies all designed to meet my biggest need at this time – to generate revenue.
What I would like you to write next is to give me some strategies to really find that clarity.
It does seem a little scary to put all your eggs in one basket- but maybe thats what I need to do to move forward. My thought though – in that process will I still be able to feed the dog?
Rich,
Your 4 questions helped me take lots of bit and pieces of information I’ve learned in my personal education and align them is a simple and easy way to gain more…you know…clarity. THANK YOU for that.
Speaking of clarity, even as I focus on the answers to those 4 critical questions, the “mystery” for me personally is where to start once I get crystal clear on the answers.
I’m just starting to pursue my own online marketing business (been an off-line marketer for years) but like most “newbies” I get constantly bombarded with emails from “gurus” on a daily basis all claiming they have the “perfect” system to make money online.
So, once you get clear on the answers to those questions, where do you suggest a “newbie” like me get started?
Thanks again for this amazing series of blog posts.
Biggest take-away: that asking…and answering…quality questions can create great clarity, certainty, and power.
For Monday: Rich, would love to know more about what led you to take a successful route online “right off the bat” when so many others spend years of time, energy, & money without seemingly getting very far. You’ve already given us a glimpse–beginning with the 4 questions to ask ourselves today, and the last few days we’ve also learned more about your behind-the-scenes habits–journaling an hr/day, tackling the most important task of the day first, asking quality questions & thinking away from the computer & potential ADD distractions…& many of us also know you were a successful businessman before coming online…whereas many others online are entering business for the first time…that said, besides the actual approach you took online, is there more to what led you to take a successful track…and not get side-tracked…in the firstplace that others could learn from and emulate? Thanks so much, Rich!
P.S. Just an FYI…for some reason Internet Explorer 7 wouldn’t allow me to see or post a comment…but Firefox worked!
Thanks for recapturing what this business “thing” is supposed to be about in the first place…people.
My biggest take away today is that I’m going after this for the right reasons. I think about my answers to #1 and #2 and I feel my throat tighten and my eyes well up.
I want to hear more about sorting through #3. I know the mechanics, but I seem to hit a wall as I build the persona.
Cheers,
PJ
Thanks for this post Rich and for sharing so much of your knowledge. My biggest takeaway is getting focused again, specifically on determining who my customers REALLY are.
And to realize as you said “They are the most important people in your business life – they hold the key to your success or failure. So you must get to know them intimately.”
It’s so easy to get caught up in all the tasks and craziness entrepreneurs face daily that we can easily lose focus.
So I’ll be getting more clarity on that and get to know them more intimately.
I would like to see you talk about how we can communicate the value of “what we’re selling” more effectively to our prospects so that they can also buy into the bigger dream and not just see the product but also what the product will give them.
Thanks again. I value your time and I’m privileged to get info like this as I’m launching my online business.
Best,
Charl
Clarity… conducting business with a purpose. That just makes sense.
I also like your take on testing multiple ideas by split testing ads and sales pages to identify the proper message and target audience.
what you’re saying isn’t new, outrageous nor complex.
…. It is simple wisdom that every successful business owner must listen to and apply if they want to compete. Some of us must hear the message many times and from many sources before we really believe that what you’re saying isn’t some big “secret magic trick”
To everlasting success and happiness –
Matt
Hey Rich
Thank you. There are so many blogs to read and so little time. I am loving this series of yours because it’s coming straight from the heart.
Question #4: What are you really selling? – whilst I have already done a lot of work here, this question has prompted me to re-think and re – research-
How does one peel the onion on this question to go deeper than the first few levels of “obviosity”?
I am also really keen for you to write about tactics one can use to appeal to others to promote you to their lists.
Please keep the “beach -yellow pad-writings” coming
Thanks
Ian – Sydney Australia
Biggest take away is that I should ask our clients these four questions when we start work with them. It should help them get a clearer vision of what they want when we go to design their site or help them with their online marketing.
Biggest thing I would like to see you talk about in your next post… I would like to know what you believe is the best way to get customers coming to you, rather then you having to find them to get their business.
Rich,
Let me start with “YOU ARE AWESOME”.
The thing that jumps out at me is the fact that we are alive in such an amazing time, and that we are incredibly blessed, to be so freely connected to an infinite amount of magnificent people, who care, and share their wisdom and passion so freely with us.
You Sir, are at the top of that list of people who share.
Thank you for sharing the fact that you spent two years trying to make the internet world fit the world that you knew and the difficulties with that adjustment. It helps us to know that we are not alone in all this.
I believe that #1 is the KEY to all of it. By knowing who we are, I believe we gain a distinct advantage to taking the next steps that align us with how and what we want to bring to the world in terms of change.
Until we know ourselves, we can’t begin to know our gifts and passions and then once we do, the world becomes a very different place.
Monday, I would love to have you build on the depth of understanding our who our prospects and customer are. By gaining a better understanding of who we serve, we can make adjustments to what it is that we provide, and then we can more closely align that with our core beliefs and passions and really crank things up for all involved.
Thanks so much for being you Rich, I love you Man,
Rick Falls
PS Thanks for all of the awesome comments from your family too!
Hi Rich
What’s my biggest take-away from today’s post?
I am struck by how clear (pardon the pun) and how forceful you are in putting clarity front & centre.
Your entire post revolves around this. The four questions are no more than signposts to clarity; the rest of the post is reinforcing your point. Clarity comes first & foremost, and everything else flows from that.
Clarity to me means having a real & internalized vision of what you are doing, exactly for whom, how you are doing it and most importantly why their lives are being transformed as a result.
The clarity with which you see that clarity is the starting point for all that follows, is the lesson for me. It has driven a very useful lesson home for me.
I believe you are 100% correct in saying this level of clarity has got to be in place before a business can thrive and before an entrepreneur can lead his or her business to greatness.
I also believe – and I’m guessing that you too believe – that this clarity is only the first of three equally critical elements. The second essential ingredient being, unshakeable & total belief that you will ultimately succeed; the third being relentless and systematic action.
My take-away:
So, the take-away summarized; get total and rock solid clarity on your vision first; it will provide immediate answers to hundreds of questions that arise from that point on, and will let you act & implement with speed exactly because of this.
So – what question do I want to ask?
My question assumes that I’m clear, totally clear, on what the ultimate goal is.
My question is how does one best balance the communication of and focus on that ultimate goal – the “Big Hairy Audacious Goal” to use the language of “From Good to Great”.. with the communication of and focus on interim goals that just have to be reached first.
Let’s look at Amazon.com for an equivalent model. If we were back in the early days of the Internet and I was setting up Amazon.com .. how should I balance the communication of the first focus – becoming the world’s leading online bookstore – with the ultimate goal of leveraging that exposure to become the leading retailer across dozens of categories. (I’m paraphrasing their strategy).
And don’t worry, I’m not planning to out-Amazon Amazon :) – just a useful analogy. Amazon was not set up just to sell books but the market entry point was books and the short term focus had to be on books. Marketing themselves as a multi-category online retailing powerhouse, when just starting with books, would weaken the initial book-specific message.
My question is – how does one balance the communication of the first focus – let’s call it the entry-niche focus – with the achievement of the larger focus, which is the ultimate and clear vision.
The question also touches inevitably on what to outsource etc, and it’s linked into identifying what you can be greatest at.
I would love to know your answer.
I’ve retweeted and would massively value that opportunity to talk for 30 minutes.
I’m a major advocate & beneficiary of your work. In fact, if I may, I’m going to post a 2nd comment, with my takeaway from the entire series of posts .. not just this one. Hope this is cool. But I think you’ll dig it.
Thanks
Sean O’Sullivan.
Hi Rich
I’ve added a comment just a few minutes ago, answering the 2 questions posed in your post.
This comment answers the 1st question again – what’s my big takeaway. But it answers the question in the context of this whole series of blog posts, not just in the context of this individual post.
So, what’s my takeaway from the blog series thus far?
Before I answer that – another question to everyone; directly relevant, as a way of illuminating my takeaway.
What do Bruce Springsteen and Rich Schefren have in common?
I think most people have been asked the question at some time; if you couldn’t be you, who would you be. My answer has been for years– Bruce Springsteen. Combination of raw energy, charisma, congruency, exceptional talent and seems like a massively fun guy with buckets of integrity. And I love playing music, singing & performing. (Springsteen Live is the only Springsteen you need to know).
I won’t be Bruce Springsteen, though. Or even close. My raw talent is exactly that :)
In terms of mindset & business Rich – I’ve been working with your reports & insights for several years now. I’m have been consistently struck by your integrity, clarity, congruence, honesty, insight, intelligence. Add in sense of humour, and a positive and no-limits attitude. Plus a proven capacity for taking action & making things happen – profitably.
Bottom line; you have already helped me greatly. I am a genuine fan & strong advocate of you, your approach and materials. And I appreciate what you do.
To me – Rich Schefren is the Business, Marketing and Mindset answer to Bruce Springsteen.
Whaddya mean? I never heard Rich in concert?
Oh yes you did. In fact, you’re watching him in concert now.
Springsteen sings about cars, girls and life. Schefren sings, so to speak, about business, mindset and life.
I see such strong parallels in your capacity to inspire, to communicate, to capture the moment, hit the right note, lift the crowd.
You’re reports have been exceptional. I think the Internet Business Manifesto was probably your “The River” album – definitive, end to end.
But what’s fascinating to me is what you’re doing right now on your blog Rich – your level of engagement, not just the posting but the really interactive commenting.
It’s the Springsteen solo gig on stage, interacting with the crowd, engaging them, having a bit of fun, being human, creating rapport. Getting them to sing along. And sending them home happy, to buy the new album if they want, or just to have benefited from & enjoyed the ride.
My takeaway, from this series of blog posts
I’m fascinated, inspired & educated by what you are doing in the past week or two.
My takeaway is that marketing is moving so amazingly rapidly from a product-led or education-led model, to a social-engagement-led model, that we’d better all start clearing our online throats and getting comfortable with leading our very own social media concerts.
Not just education-led marketing, but entertainment-oriented education-led marketing.
And its getting faster. Everyone has the instruments. Anyone can write the songs. Wow.
So why the comment?
Your offer, Rich. I want those 30 minutes. I know I want them, I know what I want to do with them. I also believe (I can’t know this of course, but I do believe) you will find them interesting and beneficial.
I have two agendas; one business, one contribution oriented. Both are very real and both are happening as I type.
On the business front – I’d love to talk to you. In 2 minutes you’d “get” what I am doing, and in the next 8 you’d be able to give me a stream of consciousness that would probably both simplify and double it, or zap some obstacles that I’m putting in my own way without my being able to see them.
That would leave me 20 minutes on the contribution side. Here, we double the times. I spend 4 minutes explaining what I am at. Which leaves you with 16 minutes to fill in as many blanks as you can spot & fill. This is the one where I need exactly your input, rapidly; (and don’t worry, I’m not looking to hit you up for money).
There’s an inbuilt and immovable time limit on the contribution project – about 5 weeks – and I really need as much leverage as is humanly achievable in the internet marketing field in under that time.
By the way, both elements of the conversation could hold great potential for you also Rich if you see fit – but I’m not trying to sell you on that, I’m pretty sure you have all the potential you need anyway.
If you have 30 minutes to send my way – I will leverage the heck out of them and you’ll probably enjoy them too.
Either way, thanks for the education – and the entertainment – so far.
All the best
Sean
gosh sean… i don’t even know what to say – you’ve left me speechless. and that is no small task my friend.
sorry you didn’t win the prize – but keep commenting and you might. because i’ve got some more tricks up my sleeve.
Thanks for the acknowledgment, Rich. Mean what I said.
Looking forward to the next posts.
Sean
Clarity Clarity Clarity.
I’ve had realizations recently about why I am not succeeding in the ways I hoped. It is because I have no CLARITY in what I actually want to achieve!
Sure I have goals and personal statements that define the way I live my life, but I can’t seem to look far enough in the future… or take the time to really map out my life.
So my biggest takeaway was sitting down to actually answer these questions. I know this will propel me to success.
Along with the half hour of coaching… ;)
If you could talk more about how to integrate clarity and awareness into every second of the day, that would be awesome!
This is my twitter account btw.
http://www.twitter.com/anthonymyers
Thanks Rich!
Hi Rich
Your four questions are fantastic. I’ve spent some time this morning going through them and aside from the clarity, there was also a nice side effect…
I have both renewed interest and enthusiasm for my business. (It is too easy to get bogged down by the day-to-day demands of the business and start feeling like each day is too similar to the previous)
What would I like more information on on Monday…
Questions 3 and 4 from today’s post. I did your BGS course a few years ago. I found the 80/20 in our sales (in terms of products) but found it impossible to really target why a particular product was more in demand than the others.
Your answers may be the answer that I have been missing.
I will be tweeting a link to your post from @Standss.
Look forward to reading more.
Regards
Sanjay
Hi Rich. I just officially started a new project this week. I read this entire blog series (up to this point) today. Since I’m at the very beginning, I understand the importance of really assessing who my customer is. I’ve created a survey that I’m giving to people who fit my potential demographic to better determine their issues. I would love it if you would talk more about this.
Some Questions That Come To Mind Are:
Once you collect data/info. about your customers, how do you leverage it?
I understand that one way to determine who your buyers are is to look at others in your market. I have some ideas but would like to know what questions you ask when you look at a competitor’s work or content?
I’ve already created a survey. I’ve learned how to effectively read blog posts today thanks to you. Are there any other techniques you might suggest for getting inside your potential clients’ heads?
I’m looking at ways to make my survey more effective and useful. Can you give any suggestions on the types of survey questions you would ask a potential client?
Here are a few questions I’ve asked on my survey (this project pertains to computer literacy):
What are your fears about technology?
What’s the one thing you’ve always wanted to learn how to do on the computer?
What has stopped you from learning in the past?
Well, I’ve held you long enough! Thanks so much and I look forward to your next post.
Kimmy B.
@kimmybess
Dear Rich
First I want to thank you for your part in sending Todd Brown to Jeff Walker’s PLM live event in LA this week. I had both the pleasures of hearing him speak live and also talking to him in the lobby during his speech after the break.
It was awesome to hear how you crafted the Founder’s Club
message, and detailed product launch. I found out in detail
the triggers that made it easy for me to join the Founder’s Club, ( which I did ) and why I continue to enjoy being a member. It’s the best $47 I spend each month. And its real.
I am embarrassed to tell you how much money I have wasted (some call it education?) on purchases of ” a set of
brakes”, ” a left front door “, or a “spare tire “, but not a complete car that runs down the road. Most of the so called
products offered on the web just don’t provide a complete
sustainable business.
I have found only two product producers I truly enjoy and have helped me both clarify my thinking and organize my efforts and resources into a profit making venture, that I can be proud of. Your club, courses, bonuses, free reports, blogs, etc are wonderful. And I just wanted to thank you.
( This is not a bribe to choose me- just heartfelt respect for
a job extremely well done. The internet would be a better place if more people followed your lead!)
Enough pleasantries. ( I think that’s a word). I mentioned the other guy. His name is Jeff Walker. I enrolled in his Product Launch Manager course, studied the 8 modules, talked to him over the phone, and as I learned the PLF system, implemented it and sold 4 limited consulting agreements for
$3200, which pratically paid for the course. It was the first
money I ever earned online. How cool.
I just came back from his 3 day live event, where I met Todd
and 200 other cool people. I even had the unusual opportunity of hearing Jay Abraham, Eban Pagan and Jeff
Walker talk to each other on the stage for about an hour.
I hope the Super Bowl today, is half as good.
My biggest take away from your blog is clarity and implementation of a decisive plan that produces results.
Without a clear purpose of who you are, what you are doing,
why you are doing it, and the results you want to achieve,
you are just wasting precious time, money and Pssng in the
wind ( sorry for the graphic analogy ).
I am fortunate to have hooked up with your simple, yet deep
concepts, teachings, resources, concepts, and products that have really helped me begin to build a business as a
Product Launch Manager.
As a PLM, I want to help large businesses become more
profitable and reduce their promotion costs.
As a PLM, my business exists to provide an automated
form of old fashioned one on one selling. It is the kind of selling I have been successful at for over fourty years ( Im 61 and this is a second career), and my skill set is perfect
for a second try at life as a PLM. I want to provide this new form of selling to struggling businessmen who need help,
but don’t know it.
My prospects and customers are medium to large companies who promote through branding,and “hope”
advertising, but no little about direct response advertising.
They are successful, but could be 10x as successful with
a new tool set and a more defined approach to promoting
their wares in their marketplace.
I am really selling money at a discount. How cool
My biggest take away from your blog posts is to look for
and find a sustainable real business that can make money
and make a difference in the world. With your teachings,
resources, products and mentoring, and Jeff Walker’s
sustainable business, I have a strong right and left arm to
support my efforts.
If I was lucky enough to speak with you for a half hour,
or even 5 minutes, what I am most interested in learning more about how to be preeminent in the PLM field.
I know that this is critical to my success.
My phone number is 847-559-8856.
( By the way, I would even like to speak to your secretary as a second place prize. I’m sure that working for you, she knows a lot more than I do about your stuff!)
Thank you very much for being “Rich”. For building
Strategic Profits into what it is, and for offering it to the
world. You have made a difference in my thinking, my actions, and the health and welfare of my family.
a Founder
Joel Helfer
Hi Rich
your fisrst two points did indded give me instant clairity on what I want to do, and made me realise that I was daunted and maybe sceptical of my ability to achieve it. So I have frittered my time on things which are not authentically 100% me. I want to sell true authentic happiness – what i call ‘the physics of happiness’.
The second two points had me realise that i currently sell problems not benefits. And i struggle to be get clear on the profile of who i’m selling to. I want to see kids brought up differently – to be encouraged to believe in and trust themselves, as opposed to fit into other’s role models. To get parents into this by leading by example. But most people don’t like change nor the upset this involves – easier to trust the ’system’. So I’m selling a problem! I need to get clear on the value and who ‘buys’ it.
Hi Rich,
Great stuff! & yes i did retweet already from my @MichaelDWalker account on Twitter.
My biggest takeaway was from Question # 4: What Are You Really Selling.
The entire blog post was outstanding but the example of Revlon not selling cosmetics but really selling hope was what opened my brain up in the most dramatic way.
Coincidentally, I just started reading Carmine Gallo’s “The Presentation Secrets of Steve Jobs” in which he states that Cisco is not selling routers & switches but is in fact selling human connections that transform the way we live, work & play. So, it just drove your point home that much deeper!!!
What I hope you discuss on Monday is more detailed info from Question #3:
How do you figure out what content will ignite a buying frenzy???
This would be valuable to me because in teaching that process I imagine you would fill in more of the puzzle of how you identify your ideal prospect/customer and speak to them in a language they understand such that they regard you as the go to expert.
So, thank YOU for this amazing little gem of a blog post and if you ever want to do an interview on your mind-set, I’d love to get involved cuz that’s what my website is all about.
Gratefully yours~
Michael
Rich,
Thank you for your obvious clarity by being able to put the answer to all our questions into one post. You are really modeling what you are teaching.
My biggest take away from Friday’s post was the fundamental and transformative importance of clarity, specifically as the answer to question 1: “What impact do you want to have on the world?” enables the answer to question 2: “Why does your business exist?” and “What should you be doing right now?”
Given the above, what I would like you to expand on Monday is the answer to the obvious question of how we can achieve such clarity. It also implies the answer to the question of how you achieve your clarity. Is it the phenomenal research that you do: reading 3-5 books a week, the speed reading and listening, the mindmapping, the notetaking, applications of Theory of Constraints, etc., that give you such clarity. Is it perhaps the work for clients that you do or your association with and learning from your mentors, especially Jay Abraham? Or is it something else, and, if so, what?
Thank you ahead of time for Monday’s post and keep up the good work.
Curt Siemers
Rich..Select Me!!!
This is how I see it: that Vision, Strength, Passion, Resources, Alliance Partners,Powerful tactics, Action Plans =’s Success…
By systematically connecting each of these I believe substantial business growth will happen.
I want You, (Rich) to select me and take the 1/2 hour coaching call to discuss the specifics of “how to have” explosive company growth by better understanding advanced marketing strategies and to gain the “know-how” to access alliance partnerships…
That to me is the key!! the Key to Success!!
Alliance Partnerships.
I just wanted to thank you in advance of Monday’s selection… just in case..
Loyd La Rue
http://twitter.com/LoydLarue
http://LoydLarue@yahoo.com
Zig Ziglar: “You can have everything in life you want, if you will just help other people get what they want.”
1. The importance of establishing CLARITY in my life is the biggest take away! I see how clarity begets certainty and how when your 4 questions are answered that they provide the working framework for a real entrepreneurial business. I have spent a lot of time working with question #1 this weekend. When #1 is coupled with Zig’s quote above, it is even more obvious why “what can I get?” needs to shift to “what can I provide of value?” to build a real business with lasting impact. For greatest impact, my passion must be aligned, along with my core values. All of this relates to what is the meaning of my life, what is important to me, and what is my real mission?
I am still working on the answer to #1. Interacting with your blog this week has really helped. I have had to look back over my entire life and take a closer look at what I bring to the table and where I would like to finish up. I have been distracted by quite a few challenges along the way.
2. Can you provide some additional help on how to go about answering #1?
Rich, I don’t know if you noticed my comment on Friday, but I signed up for your Founders Club since I think it is the right step for me at this time. Thanks!
My biggest takeway : To help starting a business you needs clarity, certainty and focus. The 4 questions help you find a reason why you wanna do it, what you wish to get out of it, understand who the customers are, what they want and how to effectively market to them. And last question – we need to understand what we’re selling to them like you said it’s not just tickets you sell but the cherished memories of time you spend with you father.
What i hope on Monday – How to get the confidence to deliver value, build trust and sell especially if you’re a newbie.
Hi Rich,
The first part says it all “Clarity”. I have been going round in circles for quite some time now, getting rather frustrated. Then I realised that I am lacking clarity on what I want to achieve.
Until I achieve this, then everything else will be a bit of a struggle. I will be spending some time today clarifying my vision, my strategy and where I want to take the market.
For Monday, I would like you to expand on how you take your vision and then turn that vision into a strategy.
Thanks for the help,
Graeme.
My biggest takeaway is from question 3 and really falling in love with my customers and how can I learn everything about them? If I knew everything about them I possibly could, I wouldn’t need to figure out the top three reasons they have left me and no longer buy from me, because I would know how to keep them happy (and paying) in the first place.
Also, regarding my competition, it reminds me of the movie line from “The Godfather II”, Keep your friends close, but keep your enemies closer” . I do myself a disservice but not at least looking at what causes my competition to succeed, i.e. new video blog launch, etc. if it is a strategy I’m not using.
I would like to know how I can leverage my affiliates, jv partners, and referrals to learn everything about my customers that I don’t already know (i.e. one person’s list getting a higher response with I $1997 product vs. something continuity based while using the same type of launch medium be it an email campaign, video series pre-launch, etc.)
Rock on Rich and thanks for engaging us so personally !
I posted a video in response to this blog post for a couple reasons. Time and creativity. I figured everyone else wrote something down so why not be different and share my thoughts this way and it’s easier to just saw what I feel.
http://www.youtube.com/watch?v=XSQMIpgAMFs
Rich,
didn’t mean want to give you an initial bad impression but, it is totally 100% true and wanted to get your initial attention but I couldn’t think of a better way to make sure you read my full post……Should of started with this below:)
BENEFITS TO YOU:
1) Proven revolutionary(changes the buying criteria completely in the market) product in other country markets all sales are done through traditional word of mouth(when people see them they instantly become the center of conversation and the results people get the product is amazing) they don’t do any advertising. The small guy is doing very well already against some massive name brands in the market already. Want to introduce it to the largest emerging market in the world to which i already have a patent for and where traditional word of mouth advertising is even more powerful. You’ll understand why when I tell you.
2) will be able to add a billion dollar+ company(size of the market is in the 40 billion market in the US just to give you an idea) to your already unbelievable resume, establishing you even more as one of the top entrepreneurs in the world and boosting your brand power at strategic profits.
2) A fresh and new challenge in the one of the world’s most competitive traditional markets(the internet is just starting to explode but it is several years behind the US).
3) Minimal startup capital needed(cheap product to produce and with word of mouth advertising things can be tested right away) but, due to the competitiveness of this new market strong backing is always best. Copycats are rampant in this business market but with first movers advantage and always being on the cutting edge of marketing and innovation and staying one step of the competition, we should be able to become profitable right away and to crush it long term.
I’ve already approached a couple of investors and they had huge interest within a couple of minutes as the products sells itself but, to be honest I have no idea if they actually are who they say they are: for whatever reason they were just using me to find out about my idea or when i told them about word of mouth marketing they didn’t really get it at all and have a very traditional mindset
Anyways Rich, all I need is few minutes of your time… the products sells itself with a minute or two of educating you with a few pictures and it totally resets the buying criteria for the whole industry. Seriously, that is how powerful it is!
Jules
nilsenj@gmail.com
wow, this is nice! and you say you are not a designer.. this is very nice