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- Aug 23 2006
- 31 Comments
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It's been a little while since we last spoke.
But there has been some really cool stuff going on. I'm referring to the MASSIVE growth of my business.
If you'll allow me a few minutes, I can show you how I am implementing the ideas from the Manifesto in my own business. Think of it as a mini-case study.
First...
I'm playing to my strengths.
Believe it or not, I'm not the greatest hiring manager in the world. But that's ok, because I know how to work around the problem.
I simply brought in a consultant (a longtime friend) to assist me with my team building efforts as the business grows. That way I can focus on what I like to do, (coaching my clients).
Second...
I'm buying a new office space (as opposed to renting) in order to house a larger staff.
Having a physical space for your team to work out of can really help to grow a business and build a cohesive team. Sure, virtual workers are useful, but I believe it's useful to have a physical staff when building a multimillion dollar company.
Third...
My team is implementing and designing systems to deal with all the new clients that are now on board. It's crucial to me that everyone is taken care of, and the only way to make sure that happens is to have standard procedures for handling issues.
I'd like to note here that the process of creating systems and standard procedures is not a "clean" process.
It takes a lot of "dirty" work before a routine or task can be systematized. A perfect process does not simply appear out of thin air. It takes a bit of refinement.
Well, that's all for now. I just wanted to give you a bit of an update and let you know how things are going.
I hope you found this post useful, and as you can see, I am continuing to build on the momentum that my launch generated so I can take this business to the next level.
So as soon as I get everything running to my standards I'll have some INCREDIBLE stuff to share with you that will really build on the manifesto and the missing chapter.
Rich
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- Aug 21 2006
- 5 Comments
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"The less effort, the faster and more powerful you will be." - Bruce Lee
The past week was fantastic. In my elite coaching program I introduced my clients to their strengths using a test also used by Fortune 500 companies like Motorola, Microsoft, Intel, American Express, etc... I actually can't wait until September when I can introduce my Business Growth System Members this amazing test and the powerful process they will go through.
What's really interesting is for a few of my elite clients their test scores came back with the label "In Transition". You see, many of these clients had been working incredibly hard with minimal results. And the test pointed out to them that they needed to stop what they were currently doing and regroup and then choose an alternative route.
The common theme for my "In Transition" clients was attempting to do many of the popular Internet money making strategies with no consideration of what they were good at, or what they enjoyed doing. As if their bank account wasn't enough of a clue, now they were getting psychological proof that the methods they were trying were not going to lead to entrepreneurial success.
So what about you?
Is it getting easier or more difficult to increase your profits?
Are you working longer hours or less hours?
Remember, in business you don't get an A for effort - it's all about the results you are creating. And the easiest place to achieve spectacular results is where your strengths allow you to easily get them. And that's why it is so very important to play to your strengths.
If you've been struggling in your business and it's not getting any easier to produce the desired results that you want, it's time to get real. That means take a good look at yourself and really considering whether or not you are following the right path for yourself.
If you are not on the right path - it's time to stop what you are currently doing and begin your quest to find a business that plays to your strengths.
On a different note...
I have some very big announcements this week regarding bonuses for all of my clients. I wish I could tell you all now, but it's only a few days away so mums the word for now.
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- Aug 15 2006
- 13 Comments
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Is business success just common sense? A lot of people think so. They think if you’re smart and you work hard, you will be successful. But you know what? Most people are wrong because it’s not common sense to success in business.
How do I know?
First of all, most businesses fail, so it takes uncommon sense to win. The biggest contributor to the high business failure rates is that most people were never trained on how to really make a business run and grow. Most people were never taught what an entrepreneur really is. and who you have to be in your business. Because of that, there’s a major price that’s being paid.
The price is the overwhelming majority of businesses fail, and even those that very few that last and still survive most of them are just glorified jobs, with the owner working his / her butt off to make a salary. They’ve got no freedom. They’re probably working harder than they would ever work for somebody else., and have little to show for it.
It’s a fair statement to say that most small businesses, almost all small businesses, do not reach their potential. The big question is why? Why don’t most small businesses reach their potential?
And while the truth stings… the research backs it up, the main reason for the sad state of affairs for small business online and offline is the entrepreneur’s lack of skills and knowledge (Dunn and Bradstreet).
So what are you doing (besides reading this) to improve your entrepreneurial skills?
In my coaching programs Module #1 is completely focused on becoming a better entrepreneur, and many of my most successful clients have told me that right after that first session they already started thinking differently.
Here’s a few of the most recent comments about the first module from current clients:
---Tons of info. Very fast paced, with no fluff or filler. Very refreshing. My mind was totally engaged for the entire 2 hours.
---First time I've ever heard someone make sense of the skills and the process of growing a business, in two hours, where I felt like I really learned something cohesive.
---Excellent. Exciting. Informative...Rich seems to have the timing of the material very well orchestrated.
---I am impressed so far by the depth of the information given by Rich. For the first time ever - and I have been searching for that information a long time - am I finally learning what having and building "a business" really is about.
---An excellent overview on entepreneurship, business ownership, the various roles I need to play as my business grows. Instead of diving right into tactics, you start with the basics that MUST be understood before moving forward. Answering the WHY of what I'm doing must direct the HOW's. But without being told that, it could easily be missed and I could be lead down a path of building a business that becomes something I didn't want in the first place. Solid information for our first real call. Has me thinking a lot deeper about my business already.
---I feel like a just drank from a fire highdrant, it was a mindblowing amount of information. That being said, the information is absolutely life changing. I had these questions for years, and I had not found real answers until now.
---It was great and it was overwhelming and a little intimidating. Good - what an amount of information to learn, how many changes to make... Guess the best way is to follow your steps and do whatever you figured out to do first and then worry about the rest.
---In my opinion, very valuable information, and lot's of it. The call was a great overview, and I plan on spending time going through the material, taking notes and answering the questions to have it really sink in before the next call. I could see my perspective changing even as the call was proceeding.
---We've worked hard at building our business and have some success, but we knew we needed a shift to get to the next level. Today I had the what, how and why laid out in front of me with the challenge to take responsibility and make it happen! What a great start!
---This call was great, TRULY FABULOUS, but I hope every call is not exactly like this. My head hurts.
---Thanks for sharpening the cutting edge of designing and building a highly profitable business!
---This call absolutely blew me away. The quality of the material was 1st class and the amount was nothing short of mind boggling. It was difficult to keep up at times and that, I believe, was the most powerful aspect of Rich's unique and cutting edge style. I will be going over this stuff in my head 24 hours a day even if I'm not aware of it. This material is truly inspiring.
Keep your eyes out, I got some big announcements to make.
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- Aug 04 2006
- 21 Comments
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First some housekeeping…
It’s still crazy here at the office, but there is a light at the end of the tunnel. We have finally finished finalizing the list of our 11 week clients and we expect to have our 12 month customer list finalized today.
Wednesday we had our intro call for 11 week members and it was fantastic. Today we have the intro call for the 12 month members and I am buzzing with excitement.
Our support center is up and running – so if you are still not getting our emails then please visit and let our customer service reps know. You can do that at www.strategicprofits.com/supportsuite/
We have chosen the technology that we will be using temporarily to deliver the content and managing the resource center, and man is it hot, you will absolutely go nuts over it! It’s looking like it will open for business on Monday and we’ve got some great bonuses in store for all of my new members (both 11 week and 12 month clients).
We’ve also set up our online scheduling system that allows our 11 week clients to schedule their own appointments and even reschedule their appointments without any of my staff having to get involved.
With all that great news you might be wondering why the headline to this post reads “Results or Excuses”, well, allow me to break things down for you.
Even with careful planning and testing – Murphy (of Murphy’s Law) has been working overtime here at Strategic Profits. Here are just two (there were more) of the presents that Murphy has dropped on strategic profits over the past week:
--The speed of the orders coming into our system crushed our PayPal integration – which left us with incomplete lists of clients for both programs. (this required to manually rebuild both lists by going through our PayPal account and our shopping cart system and analyzing each and every transaction to see the disposition for each and every person)
--Our email exchange server somehow developed a bug and so no emails that were sent out from Rich@StrategicProfits.com were received. I have 3 virtual assistants answering the emails that I receive so you can imagine the number of emails we are talking about.
I can hear members of my staff screaming at me right now, “Rich, why are you writing about this on the blog? Keep it a secret!” But you know what? There’s a very important lesson to be learned here and I don’t mind sharing our challenges to help you understand a very important business lesson.
My experience in business, after starting and growing my own businesses and working with some of the best internet companies, in business after all is said and done (and unfortunately there is usually a lot more said than done) bad things will still happen.
And that’s why I am proud of my team, because as we get ready to close out this week and I find myself writing this post… when you strip everything away you are left with one of two things Results or Excuses, and I am proud of our results this week.
What about you? Are you proud or the results you accomplished this week or do you have a bunch of excuses as to why you haven’t accomplished anything of significance? What about for the past month or year?
Here’s the big takeaway from this post, no matter what time frame you are looking at (day, week, month, year, or your entire life) if you are achieving the results you want – congratulations, but if you aren’t then all you’ve got is excuses.
The results you want and the excuses you use are mutually exclusive, they cannot coexist.
My virtual staff grew from 3 to 7 this week, Dan and Sheila have been working lots of overtime, and I have even rolled up my sleeves and gotten my hands dirty. And the net result is we’ve gotten a lot of great results this week because we were simply unwilling to let any excuses get in our way.
If you’ve got more excuses in your life than you do results, start keeping a list of the most common excuses you give for not achieving the results you want. It’s the same in your business too, if you’re staff is delivering more excuses than results start keeping a list of the excuses that you are given.
Your job - whether it’s you or your staff generating the excuses, is to get rid of the most common ones that keep rearing their ugly heads. But I’ll tell you how to do that in a future post. For now, take a look at yourself and your business, and decide whether you’re better at generating results or excuses. Then make your list…
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